9.0
Exceptional
From 714 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

9.1

Location

9.0

Service and Facilites

9.1

People often mention about Forbis Hotel
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Staff Friendliness (33)
Bedroom (30)
Ambiance (29)
Hotel Area (29)
Bathroom (28)
Variety (27)
Check-in/out Time (26)
Room Space (26)
Distance to City Center (25)
Accessibility (25)
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Traveler Reviews Forbis Hotel

Number of reviews per page
20
40
Customer reviews
Nova S.
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8.5
/10
Reviewed 3 week(s) ago
Satisfactory service... Comfortable and clean place.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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Verified Traveler
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9.4
/10
Reviewed 3 week(s) ago
Five star hotel located on the outskirts of Cilegon city
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Accommodation's Reply
19 Apr 2026
Dear Valued Customer, Forbis Hotel extends its warmest greetings. Thank you for choosing Forbis Hotel during your trip to Serang and Seolegon, and thank you for taking the time to write a review of our hotel. Your feedback is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again on your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Head of Rooms
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Gemeralda N.
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10.0
/10
Reviewed 4 week(s) ago
I did not expect there's some cozy place in the middle of a small town. Everything was nice.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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Verified Traveler
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Business
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9.1
/10
Reviewed 4 week(s) ago
Staying at the Forbis hotel was pleasant, the room and bathroom were clean.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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A***A
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9.7
/10
Reviewed 4 week(s) ago
Highly recommended hotel. Not too far from the beach and town.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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Maria T. P.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Recommended place to stay in Cilegon, you can feel different vibes when you come to this hotel... Like the facility, especially for a family stay.
1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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Maria T. P.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Recommended place to stay in Cilegon, you can feel different vibes when you come to this hotel... Like the facility, especially for a family stay.
1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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M***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is very good, very good. The rooms are clean, the hotel environment is also neat and clean. The staff are all friendly. And what I like most is that it is not noisy. I really don't like hotels, especially if there are parents who bring noisy children. This hotel is really comfortable and respects its guests.
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Accommodation's Reply
19 Apr 2026
Dear Valued Customer, Forbis Hotel extends its warmest greetings. Thank you for choosing Forbis Hotel during your trip to Serang and Seolegon, and thank you for taking the time to write a review of our hotel. Your feedback is invaluable in helping us provide the best possible service. We look forward to welcoming you back again on your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Head of Rooms
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N***b
icon-Business
Business
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10.0
/10
Reviewed 17 week(s) ago
Comfortable and enjoyable, if you want to go to a cafe, it's there, if you want a spa, it's there, if you want Korean food, it's there, the service is fast and basically okay.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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W***g
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Staycation
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9.1
/10
Reviewed 19 week(s) ago
Friendly staff, comfortable rooms, clean and comfortable bathrooms
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your trip to Serang and Seilegon, and thank you for taking the time to write a review of our hotel. Your review is invaluable in helping us provide the best possible service. We sincerely hope to welcome you back again for your next business or family vacation. Sincerely, Puji Setiawan Nor S. | Rooms Division Manager
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B***u
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean and friendly staff, thank you
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1 people find it helpful
B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Friendly staff, comfortable, clean. Thank you.
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B***u
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Comfortable and clean, friendly staff. Thank you
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Joko H.
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Business
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9.6
/10
Reviewed 24 week(s) ago
The breakfast menu is just so-so. Lacking variety.
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Comfortable and clean, friendly staff
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
the service is very satisfying and the room is clean
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
It's a bit far to go anywhere, the water gallon is empty and not refilled, check in takes a long time even though there's only one person in line, when riding a motorbike to the hotel they shout that you're not allowed to go to the lobby, the advantage is that the person guarding the door is ready to open and close if a guest comes through
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2 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest regards, Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon and for taking the time to write a review of our hotel. Your review is very valuable in helping us to provide the best service possible. We apologize for any inconvenience caused and we are committed to delivering the best to all our guests. We look forward to welcoming you back again, whether for business or family vacation. Best regards, Puji Setiawan Noer S. | Front Office Manager
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Thank you and the hospitality of the staff
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest regards, Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon and for taking the time to write a review of our hotel. Your review will be very helpful in providing the best service. We look forward to welcoming you back again, whether for business or a family vacation. Best regards, Puji Setiawan Noer S. | Front Office Manager
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, clean hotel area, thank you
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest regards, Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon and for taking the time to write a review of our hotel. Your review will be very helpful in providing the best service. We look forward to welcoming you back again, whether for business or a family vacation. Best regards, Puji Setiawan Noer S. | Front Office Manager
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfortable and clean, homely, thank you staff
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest regards, Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon and for taking the time to write a review of our hotel. Your review will be very helpful in providing the best service. We look forward to welcoming you back again, whether for business or a family vacation. Best regards, Puji Setiawan Noer S. | Front Office Manager
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Number of reviews per page
20
40

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