Dear Valued Guest, Warm greetings from ibis Samarinda Hotel. Thank you for taking the time to review our hotel. We are delighted that you rated our hotel as your top choice in terms of service, facilities, and location. Your compliments are a great motivation for us to continue maintaining quality and providing the best possible experience for all our guests. Regarding the Smart TV with Netflix access, we apologize for the inconvenience. We are currently evaluating and improving various amenities, including upgrading the in-room entertainment system. Alternatively, our team would be happy to assist you in finding other entertainment options available during your stay. Thank you for this valuable feedback, which helps us to improve. ibis Samarinda Hotel hopes to welcome you back again in the future with even more satisfying service. Sincerely, Seto Marzono, General Manager