7.5
Pleasant
From 42 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.5

Location

7.8

Service and Facilites

7.6

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Traveler Reviews OYO 3757 Mahkota Syariah Guesthouse

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Customer reviews
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Nandaru D.
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8.5
/10
Reviewed 193 week(s) ago
The place is strategically on the side of the main road, the owner is friendly and the place is comfortable.
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Rilo S. P.
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6.1
/10
Reviewed 219 week(s) ago
dirty rooms, no toiletries, less friendly waiters
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Accommodation's Reply
04 Apr 2021
Hi Rilo Setyo! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Nur!
Irfan S.
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6.0
/10
Reviewed 224 week(s) ago
long waiting for check-in 2 hours, because there was no one, even though it was already in the info note that check was around 04.00 to 05.00 .. huhuhu
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Accommodation's Reply
11 Mar 2021
Something like this shouldn't have happened, Irfan! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Fajar!
Harnanda E. R.
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5.8
/10
Reviewed 226 week(s) ago
Room 204 is dim, blankets are not provided, hot water is not available .. TV is a lot of ants, the room is humid., The receptionist is not standby at the cashier. long chekin.
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Karina A.
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5.8
/10
Reviewed 242 week(s) ago
The tap water is dead, no mat, dirty table.
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Accommodation's Reply
09 Nov 2020
We're sorry to have you disappointed, Karina! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Jubaedah!
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Reza
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6.0
/10
Reviewed 245 week(s) ago
Does not match what is in the ad. hot AC room. Please fix it.
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Norhidayah Norhidayah
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6.0
/10
Reviewed 246 week(s) ago
The air conditioner is hot, the bathroom is flooded, it is not clean too many spiders.
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Nasyith A. Z.
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8.5
/10
Reviewed 249 week(s) ago
The supply of water in toilet are not good, I must wait until night, water heater broken, AC is uncool, TV didn't have a remote
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Hermansyah l.
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6.3
/10
Reviewed 253 week(s) ago
Places near the airport suitable for transit, but unfortunately the toilet is dirty, the water heater is broken.
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