Overall Ratings & Reviews DeLaSea Ha Long Hotel

Except for the 5-star facilities, everything else is bad, the service staff is far worse than 3-star hotels!

Friendly and enthusiastic staff. Luxurious and cozy space, beautiful balcony view, clean room, good service, diverse and delicious breakfast. I booked a room during the week, arrived about 3 hours before check-in time and was supported to get the room to rest, so I was very satisfied. Overall, very satisfied, next time I have the opportunity to continue to support.

My husband said he was enthusiastic and needed to keep it up!

The hotel is okay, the room is new and modern, the view is also airy. The staff is enthusiastic 10 points, there is a basement for parking both cars, 2 basements are very spacious. Will come back to support

I had a wonderful holiday here on April 30th. The rooms are spacious, convenient and airy. A bit far from the center but comfortable and quiet. Friendly staff, everything is new.

Nice room, clean, convenient location

Beautiful hotel, clean, enthusiastic and friendly staff, will come back again if I have the chance. Thank you hotel

Thank you, My family had a wonderful stay here, the hotel staff were enthusiastic and attentive, the room was clean and tidy.

The staff is very friendly and enthusiastic. The breakfast buffet has delicious pho.

What a peaceful haven after the madness of Sa Pa and Ha Noi before that. So tranquil and calm offering beautiful accommodation, efficient, professional and friendly staff throughout my stay

Friendly and lovely staff. Clean, airy room, fully equipped. Highly recommend 🥰🥰🥰

Convenient location, friendly staff. However, the hotel should improve the room facilities to be more worthy of 5*.

First time staying at a 5 star hotel and had to sleep with a fan, the air conditioner couldn't be turned on to cool mode, when I reported to the receptionist, they just brought up a fan and the staff had a very bad attitude. Need to learn from the service style of the South. Such a bad experience, never come back even if it's free.

Room amenities such as shower head and hair dryer need improvement.

The receptionist is enthusiastic. But the food is not very good. If it is a 5 star hotel, the food needs to be improved.

From the hotel to the marina beach is about 2km. View ok.

A bit far from the city center, but the view and location are nice.

Well equipped hotel, clean, tidy and large room. Indoor swimming pool is great but a bit small. 2km from beach and Sunworld, so you need taxi or electric car to go there. Free parking lot for personal car.

At check-in and check-out, there was no staff to help carry luggage even though the family had many items and was traveling with a 1-year-old baby. The swimming pool smells very strongly of disinfectant, the elevator is quite slow and the breakfast counter is quite small compared to the number of guests. The rest is temporarily acceptable in general, compared to the 5-star hotels I went to before, this one is only about 3 stars. Advantages: Reception staff enthusiastically supports check-in procedures, location to restaurants and beach is close, radius of more than 2km

Enjoyed staying at the hotel. Good experience and cheerful receptionist attitude