Grand Kamala Lagoon By DoubleTree

Explore Grand Kamala Lagoon By DoubleTree
8.8
Very Good
From 553 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about Grand Kamala Lagoon By DoubleTree
All
Ambiance (14)
Wifi (12)
Bedroom (12)
Accessibility (11)
Staff Friendliness (11)
Check-in/out Time (11)
Surroundings (10)
Hotel Area (9)
Distance to City Center (8)
Family Friendly (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Kamala Lagoon By DoubleTree

Number of reviews per page
20
40
Customer reviews
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It's a great place to stay for a morning trip from Bekasi. The location is strategic, the staff is friendly, and the response is quick. The rooms are neat and smell good, and they provide soap, toothpaste, and kitchen utensils. The Netflix is a plus. For the price, it's definitely worth it.
Translated by Google Icon
See original
Find this review helpful?
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
No matter where you stay, you'll never be disappointed if you stay at a DoubleTree. The rooms are immaculate, smell great, and everything is prepared. The staff is friendly and quick to respond to questions. And the deposit refund is also super fast 🤩
Translated by Google Icon
See original
Find this review helpful?
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was easy and the staff were friendly.
Translated by Google Icon
See original
Find this review helpful?
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best staycation spots in GKL
Translated by Google Icon
See original
Find this review helpful?
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The accommodation was nice, as it's located in the Lagoon Avenue Mall Bekasi area. However, I'm sorry to hear that the room was littered with cigarette butts on the balcony, which hadn't been cleaned up. That's about it; otherwise, it was fine.
Translated by Google Icon
See original
1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
On the plus side, you can see the night view of Bekasi city from above, which is refreshing. You can also watch Netflix, cook, the bed is clean, the blanket smells good, and there are cooking and eating utensils. There is also water. There is a refrigerator. The downside is probably the cleanliness, as soon as I moved in, I found dead baby cockroaches on the floor and in the toilet, but if you look closely, they seem to be coming from the holes in the wall. There is a floor sweeper and a broom for the mattress. For that price, it's pretty good.
Read More
Translated by Google Icon
See original
Find this review helpful?
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable, clean, fragrant room, and fast response admin.
Translated by Google Icon
See original
1 people find it helpful
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
pelayanan the Best double tree
Find this review helpful?
W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice to stay and for business.
1 people find it helpful
bebbyby
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
No regrets staying here with my family. Fast check-in, responsive admin staff, escorted to the room. Scented towels, fragrant room, fast Wi-Fi, Smart TV, cold refrigerator, working stove, gallon jug, complete plates and glasses, cooking utensils, plenty of tokens, complete amenities, cool AC, clean floors. Access to the gym and swimming pool from 6:00 AM to 6:00 PM. Cons: Expensive parking, better not to bring a vehicle.
Read More
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Staff fast response, want to come back here again later.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable atmosphere and friendly staff. Clean environment. Thank you.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 21 week(s) ago
It doesn't match what's in the picture, there are small cockroaches in the room, the mattress and pillows are also not comfortable.
Translated by Google Icon
See original
3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Recommended for staying experience in an apartment 🙂
Translated by Google Icon
See original
2 people find it helpful
Nadya A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The staff is friendly, the room is as shown in the photo, the facilities are complete, it's perfect for a staycation with my husband 🥰
Translated by Google Icon
See original
2 people find it helpful
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Comfortable, clean, and makes you feel at home.
Translated by Google Icon
See original
Find this review helpful?
Chyntia d.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 34 week(s) ago
The room didn't match the pictures and wasn't well-maintained. The sofa was dirty and had holes in it from smoking.
Translated by Google Icon
See original
6 people find it helpful
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 38 week(s) ago
Lots of small cockroaches, smelly sheets that look like they haven't been changed, and the water heater keeps turning on and off because it uses gas. I've stayed in apartments twice, and they seem better than hotels. You can't take anything you leave behind, and hotels are much cleaner, both in terms of equipment and supplies. They look cheaper, but you have to pay for parking, which makes them more expensive.
Read More
Translated by Google Icon
See original
5 people find it helpful
Byas M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Always a regular customer, cleanliness is still a priority, okay?
Translated by Google Icon
See original
Find this review helpful?
Byas M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Always a regular at Lagoon using Double Tree
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.