This was my umpteenth time staying at Zigna Batik, and this time my colleague and I were quite disappointed. From the moment we arrived, we couldn't park our car because it was full, as there were many concurrent events going on that day. Then, at night, we couldn't sleep because of the noise from the 10th floor, where there was an event, and it seemed like they were playing karaoke. So we went down to the lobby, trying to find some quiet, and it turned out there were a lot of people there, and there was even an event in the building next door (Canting Londo). Finally, we returned to our room, and by 10:15, the karaoke and the closing chants from the 10th floor were still clearly audible.
It didn't stop there. In the morning, we had breakfast at 7:30, and the restaurant was so packed we couldn't even get a seat. The restaurant staff seemed overwhelmed, so we ended up waiting outside. By 8:00, when we returned, the crowds had subsided, but the food was messy and much of it was cold. We were feeling unwell, and we decided to eat outside.
My suggestion: If there's a concurrent event, perhaps the meal packages, etc., could be served in the room or in front of the event area, as we weren't the only ones feeling uncomfortable. Some of the foreign guests who arrived with us ended up waiting for the group to finish.
Next time, I should definitely check with the hotel to see if there's an event going on, as this was incredibly uncomfortable. We even decided not to go swimming or to the gym and checked out early, around 8:30 a.m., instead of our original 11:00 a.m. check-out time.