I***n

Business

5.0

/10

Reviewed 6 day(s) ago

The bathroom is not clean, the floor is plastered.

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DM

Dedi M. A.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly. The room is clean, access to the city is very close. Next order again

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R***h

Transit

8.5

/10

Reviewed 2 week(s) ago

The room is quite comfortable but it seems like the AC in the room I stayed in was problematic because at 19° it was not cold and then when it was changed to 25° it became very cold after that it was difficult to return to normal temperature again. In addition to the AC, the bidet hose also had a slight leak but it was not too disturbing.

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1 people find it helpful

Accommodation's Reply

30 May 2025

Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager

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s***a

8.2

/10

Reviewed 3 week(s) ago

the staff is friendly, and access there was easy yesterday

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1 people find it helpful

AR

Ahmad R.

Business

8.5

/10

Reviewed 4 week(s) ago

the place is good, the service is friendly and polite

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B***u

Business

8.2

/10

Reviewed 8 week(s) ago

The lobby is spacious and attractive, but the room is very narrow and stuffy. Cleanliness is still lacking. The AC is cold but the timer is on so it turns off every 1 hour by itself, it can't be set. Breakfast is so-so, hard rice. At 8 o'clock there was only leftovers. Helped by the smart TV with Netflix.

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1 people find it helpful

Accommodation's Reply

24 Apr 2025

Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manage

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n***g

8.4

/10

Reviewed 8 week(s) ago

It's nice to have snacks near the city center.

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1 people find it helpful

F***l

Leisure

8.3

/10

Reviewed 9 week(s) ago

Experience staying during Ramadan before Eid. The hotel is okay, but the room is a bit unclean and stuffy. The parking lot is not that big. During takbiran night, the area around Taman Sari is very crowded, to the point that cars can't enter the parking lot in front of the hotel. Other than that, it's just normal. The food during sahur is also sufficient and thank God it's quite tasty.

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Accommodation's Reply

30 Jan 2025

Dear Sir/Madam, We appreciate the time you have taken to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager

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U***g

8.8

/10

Reviewed 21 week(s) ago

Friendly staff, quiet, not noisy, close to the train station, coffee shop, suitable for those who are temporarily staying or transiting. For those looking for perfection, it is better to look for a 5 star rather than complaining.

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1 people find it helpful

Sulistiharso

8.5

/10

Reviewed 22 week(s) ago

Friendly prices and good service

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Andika P.

8.8

/10

Reviewed 26 week(s) ago

strategic location, good atmosphere, spacious bathroom

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2 people find it helpful

I***N

8.5

/10

Reviewed 28 week(s) ago

There is a smart TV, the room floor is dirty, the sheets and pillow cases look like they haven't been changed, the room is quite spacious, everything works well, problems are resolved quickly, the receptionist is not friendly and doesn't welcome guests, the stairs leading to the room need to be cleaned frequently.

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3 people find it helpful

Accommodation's Reply

26 Nov 2024

Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager

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R***l

Staycation

8.5

/10

Reviewed 29 week(s) ago

the hotel is clean, the service is friendly

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D***n

Business

9.0

/10

Reviewed 29 week(s) ago

The hotel is well designed. All corners are well designed. There is enough car parking. The room is compact, the AC is cold, but the sound of the hallway is clear. The bathroom is clean.

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2 people find it helpful

h***h

9.1

/10

Reviewed 31 week(s) ago

The staff is very friendly. Request non-smoking, even though all the rooms are smoking rooms, but there is no smell of cigarettes at all. But the room is a bit less clean and the towels smell a bit musty. Maybe the cleanliness of the room can be improved. The rest is good

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Accommodation's Reply

26 Nov 2024

Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager

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S***t

Business

8.8

/10

Reviewed 31 week(s) ago

suitable for those who want to stay in the attack

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S***y

Transit

8.0

/10

Reviewed 31 week(s) ago

The front and lobby are very nice, but once you enter the room it doesn't meet your expectations. When you enter the hallway, the room smells bad, stuffy. When you enter the room, it smells of cigarettes, and there are cigarette butts, the bathroom is also dirty.

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1 people find it helpful

Accommodation's Reply

06 Nov 2024

Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager.

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dr

desti r.

10.0

/10

Reviewed 32 week(s) ago

The most comfortable place for a staycation, (+) the best service from Nida 😍.

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Overall Ratings & Reviews Nunia Tamansari Hotel

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8.1

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