Unfortunately, our room's air conditioning was out of service for two days, making it very difficult to sleep in a hot, humid environment. Two sleepless nights at a 5-star hotel are certainly disappointing. However, the staff was extremely kind and helpful. We also noticed that our sheet had some old blood stains that hadn't fully washed out, so we flipped it inside out to avoid seeing them. Due to these issues, we probably won't return, as there are better options in Tallinn. If this had happened at a regular hotel, it might have been somewhat understandable, but since this was a new 5-star hotel, the experience was quite shocking.

Staff was extremely friendly. Spa is exceptional. Gym was small but spa made up for it.

Spa on todella hieno ja saimme ensimmäisenä päivänä olla siellä täysin yksin. Hotelli on kiva ja monella tavalla tasokas, mutta muutama asia jäi vaivaamaan. Siivoojat eivät pedanneet petiä/vaihtaneet lakanoita, mikä on mielestäni iso miinus. Lisäksi aamupalalla palvelu ei oikein pelannut.

What a lovely stay we had. The staff are wonderful and the rooms clean and nice. The Spa has everything you need and a nice ambiance. Overall a great experience.

Hotel was gorgeous

Great accommodations!

Just a fantastic hotel with extremely beautiful rooms, a DELICIOUS VERY BALTIC SPA, super close to everything, beautiful staff, a superb bar right at the door. Excellent.

Room spotless and whole hotel is in brand new condition. The spa/pool facilities are lovely. Location v handy to attractions. Breakfast good.

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Modern hotel , great staff

Loved the large room and an amazing sauna.

Awesome

We absolutely loved our stay! The spa facilities were great, the chocolate hour was a lovely surprise and it’s super walkable to the city centre. I shall be staying here again for sure

This was a great hotel and we enjoyed our stay. Although not right in old town it’s a quick and easy walk. It was very quiet and the room was very comfortable and spacious (allowing us to open our suitcases and still have enough space to walk!)

It’s very good location . You can reach anywhere with short walking

Nice hotel in good location - outside bustle of Old Town but easy walk or Bolt-ride to anywhere you are likely to go in Tallin. Good sized rooms Nice spa amenities - sauna, pool, hot tub. 4:00 chocolates also a fun added value. Unfortunately - the AC had limited effect so our room was uncomfortably warm at night (in August).

Fantastic hotel, very clean, close to old town. Room spacious, bed very comfortable, everything was perfect. Would not hesitate to recommend.

The property very well located , the room size good as compared to other European properties. I enjoyed my stay there, staff is helpful.

As above

An upscale hotel at affordable price