7.1
Pleasant
From 85 reviews
Provided by travelers on
Cleanliness

6.8

Room Comfort

6.8

Meal

7.2

Location

6.9

Service and Facilites

6.9

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Traveler Reviews OYO 3456 Citara Jaya GuestHouse

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40
Customer reviews
Rohani M.
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6.0
/10
Reviewed 75 week(s) ago
Saya dicharge lagi 50.000, kotor kamarnya, parkir 10.000, promonya hoack.
2 people find it helpful
Satria E. L. A.
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6.0
/10
Reviewed 102 week(s) ago
The facilities are lacking, the price doesn't match the apk, I don't really recommend it, it's better to come here and look for something else.
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4 people find it helpful
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Rizki R.
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6.0
/10
Reviewed 162 week(s) ago
Pillows and mattresses are a bit smelly and dirty. TV facilities cannot be used because there is no remote.
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3 people find it helpful
Eduardus S.
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4.8
/10
Reviewed 163 week(s) ago
The room is dusty, there is a large window but no curtains. The actual rooms and pictures are 180 degrees different. No business intentions but deceitful intentions with good room pictures. Access to the dark and dusty stairs was very unsatisfactory, our order was canceled instead of having to leave in a dusty room. Not recommended.
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6 people find it helpful
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Muhaimin
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5.1
/10
Reviewed 165 week(s) ago
A place that doesn't fit, for us to rest, besides being uncomfortable the place is also dirty, it's better to avoid this place.
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4 people find it helpful
Anggi
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5.1
/10
Reviewed 177 week(s) ago
When I confirmed via Traveloka, it was directed to the OYO application. And when I extended 1 day without permission without any information, the officer entered my room haphazardly.
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6 people find it helpful
Radityo P.
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4.8
/10
Reviewed 196 week(s) ago
Dari awal untuk menemukan hotel saja sudah setengah mati karena palangnya sangat kecil di pinggir jalan, sedangkan di map tidak sesuai saya sampe masuk-masuk gang kampung dan tanya warga sekitar. Oke akhirnya ketemu, saya sudah hubungi pihak OYO pusat bahwa bisa early check in, ternyata setelah tiba saya disuruh menunggu hingga jam 14.00 posisi saya tiba jam 11.00 kata masnya kalo mau cek in lebih awal harus bayar 150.000 sudah jelas saya menolak dan menunggu aja didepan. Kita bahas bangunan. Sungguh saya gak habis pikir dan sangat kecewa sama OYO dengan brand sebesar itu bisa-bisanya meloloskan losmen "esek-esek" ini. Kenapa saya bilang begitu? Ya karena selama saya didepan keluar masuk pasangan muda mudi remaja benar-benar hanya berdua saja & "short time". Bangunan sungguh busuk dan pengap juga kotor seperti tidak terurus. Ok kita percepat tiba jam 14.00 dan akhirnya saya masuk kamar. Sungguh saya semakin kecewa lagi: kamar bau apek, hanya diberi 1 handuk yang sangat tidak layak (tidak meresap sama sekali), AC sama sekali tidak dingin, ada bekas puntung rokok di jendela, banyak sarang laba-laba, TV rusak! Sama sekali tidak bisa dipakai hanya sekedar pajangan, tidak disediakan air mineral 1 botol pun. Demi Tuhan ini adalah hotel OYO terburuk yang pernah saya datangi. Saya sarankan kepada OYO jika ingin brand anda tetap mendapat image baik segera cabut branding anda dari losmen ini. Untuk agen online jangan menunggu lama langsung take out saja losmen ini. Saya sebagai customer setia sangat kecewa juga kenapa agen online bisa-bisanya meloloskan tempat seperti ini sebagai pilihan. Sangat-sangat buruk dan tidak layak hotel ini.
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13 people find it helpful
FRISDALINA M.
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6.0
/10
Reviewed 208 week(s) ago
For the location, it is a bit difficult, then the admin is a little less friendly, cleanliness is still lacking.
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1 people find it helpful
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yasir a. s.
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5.7
/10
Reviewed 210 week(s) ago
Kotor, berisik, gak ada handuk, gak ada sabun, pelayanan buruk
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Dyotama K.
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4.8
/10
Reviewed 211 week(s) ago
Disappointing, the place was forced to pay a parking fee of 25 thousand! (even though it has been paid off in full in the written app including facilities), they admit that they have been doing this illegal levy for a long time. Service is very unprofessional. Guarded by a bunch of shabby boys like parking attendants.
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3 people find it helpful
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Widya S. p.
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6.3
/10
Reviewed 216 week(s) ago
The air conditioner is not cold enough, I want YouTube on TV to not be able to connect
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3 people find it helpful
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Anggie C.
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4.8
/10
Reviewed 217 week(s) ago
Super duper buruk! Lampu oyo mati jadi susah ditemuin alamatnya, AC sama sekali tidak dingin, bilang kamar penuh padahal cuma ada 5 motor. Parkir motor bayar. Super mengecewakan!
4 people find it helpful
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Enrico R. D. L. T.
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6.0
/10
Reviewed 218 week(s) ago
Additional parking fee of Rp 25.000. That's too much. Bathroom is not properly cleaned, looks a bit dirty. The air conditioning system is not maintained.
1 people find it helpful
fitri s.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 219 week(s) ago
Toll parking. drink pay. package for a pay bath. dirty spre. not recommended.
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1 people find it helpful
Ahmad S.
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5.1
/10
Reviewed 222 week(s) ago
There is no signpost .. the location is difficult to find .. the call center cannot be contacted .., the tip "I got lost .. and stayed at another inn.
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Rika N.
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6.0
/10
Reviewed 224 week(s) ago
sperinya dirty dirty, dirty lobby area, expensive parking set at 25 thousand dark like not an inn ... not worth it ... you should know that the standard is not good or luxurious, it's okay to be clean, really disappointed anyway, the price is also not cheap, really add 30 thousand to a hotel 3 star
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5 people find it helpful
Achmad
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6.0
/10
Reviewed 245 week(s) ago
The rooms are actually nice and comfortable, the air conditioner is also cold but the water rarely comes out and turns off more often.
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9 people find it helpful
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