Hi Merie S., Best regards from Bobobox Indonesia! Thank you for sharing your experience at Bobopod Slamet Riyadi. We apologize for the inconvenience caused by having to move rooms on the second day. We understand that when guests extend their stay, it means that they are comfortable in the original room and wish they could stay in the same room. This situation often happens if the room has been reserved for another guest prior to the extension request. However, we understand that this may affect your comfort and mood during the stay. Your feedback is highly valued and we will immediately pass it on to the relevant team so that we can better handle future extension requests and prevent this from happening again. In this regard, if you wish to extend your stay and stay in the same room in the future, you can directly inform our team, Sis. Our team will do our best to check the availability of the room as best as possible. We appreciate your feedback and will continue to improve the quality of our service and facilities. Should you need, our customer care team is available to chat further via WhatsApp (chat only). We look forward to providing you with an even better experience on your next visit. Best regards, 🐨. Fira Customer Service | Bobobox Indonesia
