Check-in was fast, room was nice, but when we checked out we were accused of taking towels and bathrobes even though in my child's room I didn't get towels and only 1 bath robe in the main room, the equipment should have been checked before we entered again so don't make accusations. Our suitcases were checked, there was no problem, just being shy, it turned out not to be proven really unprofessional, just an apology even though it was fatal to accuse like that. If you want to stay, be careful to check the completeness of your room, they will think if you don't have one, they don't get what they accuse.