Very poor with regards the staffing levels. Two, very young females looking after reception, the bar and serving food. This led to long delays
The food i ordered took ages despite the ladies saying its next to come out. When i got it (a simple Pepperoni Pizza) it was under cooked and the base was very doughy and wet.
Definately not staying there again
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Imran
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Had a very comfortable stay. Bedroom was huge. Plenty of space. Breakfast was excellent. No complaints.
James
Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room spotless. Car park great. Food lovely.
Jim
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Friendly staff and wonderful breakfast buffet
Amjad
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was good but shower door would not close. The magnetic strips would not hold the door to shut. Did report this on check out . Otherwise all good.
GORDON ANDERSON
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
After call to the hotel I was told the room was in the middle of hotel near the lift, this was in correct after checkin. Also the sink press down plug was faulty and could not be fixed
at night send could not be sorted next morning. We were offered a gesture of good and i am awaiting . The toast machine worked ok. There was no apples for breakfast.
Gordon
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Shely
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great variety of breakfast, all the staff were friendly and helpful. We were staying 3 nights and the rooms were cleaned and fresh towels provided each day.
Paul
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean and very spacious room breakfast and staff excellent
Gordon
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Yes
Kay-Louise
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean rooms, free parking
Matthew
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Rooms showing some wear, handle fell off drawer, shower was slow to drain and leaked onto the floor of bathroom. Staff were great from what we saw. Breakfast was mayhem, not enough staff or forks. Very busy and slow to replenish stocks.
R
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We liked the size, quietness and facilities of the bedroom.
Richard
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff great - good greeting … room is large and well equipped no issues at all.
Neil
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great hotel which was spotless and the facilities were fantastic. Staff were great and breakfast lovely.
Kevin
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Clean
Keith
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Breakfast menus was self service
Check in not good as hotels.com had cancelled my room
Steven
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great modern hotel with spacious and comfortable room. Pleasant and friendly staff. Food choice is basic and limited though if you want to stay for dinner.
Phillip
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Value for money, staff and room facilities
Kevin
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Clean
James
Business
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was advertised at over 400 sq ft with a roll in shower. The room was half the size. The first person I raised with said it was correct and the room was indeed over 400 sq ft. Then when I raised it with expedia the hotel lied to them and said they had spotted the mistake and moved me - they had not. Then I spoke to the manager who assured me it was just a mistake on expedia and they would come back to me and make sure the listing was changed. A week and a half after my stay and raising all of this I have heard nothing of consequence back and the listings (just checked it) still states over 400 sq ft and a roll in shower (also not true)