Nightcap at Commercial Hotel

Explore Nightcap at Commercial Hotel
9.2
Exceptional
From 218 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Nightcap at Commercial Hotel

Number of reviews per page
20
40
Top reviews
Natalie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was a great,very friendly and welcoming. Room was excellent, clean and amenities. Felt very secure and separate from the main bar downstairs. Very generous with discounts on food and drink vouchers. Exceeded our expectations at this price point.
Mathew
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Closed for Good Friday so had to follow a bunch of instructions to access building/room. Would have been ok except received multiple emails and texts with drip fed info - could have been done with one proper email. Room was ok although clearly not vacuumed. Questioned cleanliness of everything else after that but seemed clean enough.
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Wayne
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My only comment is the iron and kettle could be updated other than that I was very happy
Ruby
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were absolutely fantastic - friendly, helpful & genuinely welcoming which made our stay enjoyable. The room was a lot bigger than we expected which was great! Only small things to note were that the ceiling light shades were a bit dusty and some minor mould build up in the top room ceiling which may need to be looked into. These didn’t take away from an otherwise positive experience. Thanks again for having us!
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Debbie
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Handy to the highway. Was quiet and clean. Perfect for our very short stay.
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff. Very spacious studio that meets the needs of a large family. The bistro downstairs serves excellent food
CHIH-YA
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I stayed at other Nightcap hotel before, it was great so I chose the same group. But it was quite disappointed in this one. Room was huge and you can get free vouchers for drinks which was nice, but the shower room was not clean properly, some sand on the floor and hairpins as well.
Kong kee
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not very good, but okay.
Simon
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice and simple, great food, a great value for money.
Leonie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Was great for our one night stop over. Room was very large and clean. Staff were friendly. Perfect for what we were looking for, for a clean comfortable night sleep.
Anthony
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean , decent place for an overnight stay. Friendly staff
Greg
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location for our needs. The check-in process is a bit painful.
DANIEL
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great Place to stay, Easy to get to, place nearby Downside was steps to the rooms, but I'll keep an eye on booking this place
William
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Easy location and flexible check in
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Welcome drink was a nice suprise. Had enjoyed room service, quick and easy!
Carmel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Family room was very spacious. Room was very good. Staff very friendly
Lisa
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Was very convenient to the Gold Coast and other activities we had planned.
Jade
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We had just been to a completely different hotel which was filthy, noisy and stank. At short notice, we needed another place to escape to. Upon arrival we were unsure if we had chosen properly. It looked like it was going to be noisy above a pub and on a main road. We were pleasantly surprised!!! The man who met us was super friendly. The room was large, spotless and quiet. The food we ordered from room service was amazing. The beds and pillows were comfortable. We really couldn’t fault it and would happily stay again!
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Jai
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Close to theme parks
Joy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I cannot THANK YOU enough for making our very first Qld holiday special and memorable, The amazing staff went above and beyond just to get us checked in earlier considering that we probably looked bone tired due to our very early flight. We felt that it was more than just a job, you actually care for your guests. Staff are warm, professional and hotel is very clean and the bathroom looks very new. The food is fantastic. I couldn’t find a single fault. We would like to personally thank you, but our flight again was quite early. So again Night Cap Nerang Team from the bottom of our hearts THANK YOU VERY MUCH.
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Number of reviews per page
20
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