First impressions on arrival were 'Wow this place is very nice' The staff were immediately helpful and spoke excellent English. Our room was spotlessly clean and looks like it's been refurbished recently. The bed firm but comfortable. I didn't watch the TV but a large one is there if you need it. The bathroom is quality, the shower absolutely the best. A proper rain shower, I liked very much. Breakfast was superb, great coffee and everything you could want to eat or drink is there for you to take as much as you like. The location is about 50 metres from the sea front where there is a large beach and lovely easy to swim in section of Atlantic coast. All in all this has been one of the best experiences for holidaying. I hope to return.

Nice rooms recently remodeled Floors a bit noisy Excellent location

Great location and amazing lobby. Rooms not as luxurious as expected but overall very nice. Staff could not have been more helpful and courteous.

The hotel has a lot of architectural charm, and the rooms were clean, modern, and had all the essential basics. The small rooftop pool is a pleasant spot to relax, though it would be great if they offered drinks there and added more sunbeds. The lobby bar was okay, albeit a bit slow. I wasn't able to try the food or restaurant options during this visit.

Room was modern and clean, staff friendly, cool to stay in momesrsry!

Great Stay!

Our stay was five stars. The hotel is gorgeous. Staff were wonderful, rooms were beautiful and clean. The location is excellent and close to everything, yet quiet at night. Highly recommend.

Really well located hotel and very quiet despite being so close to town. Staff were extremely helpful when we had a maintenance issue that was resolved same day.

Great property!

Loved it

Excellent location in San Sebastian, but staff speaks limited english, and the value for the money spent is not there, although probably a situation with most hotels in the city. Plain room, thin sheets, no extra blankets in the room (but provided once asked).

This georgeous hotel was a delight. The lobby was spectacular. The staff incredibly helpful. Breakfast buffet delicious and just 2 blocks from a beautiful sandy beach. Not one complaint

Lovely Breakfast experience - and great location in San Sebastián.

excellent communication and help from front desk and concierge Great location

A lovely modern hotel in a great location. The staff at the front desk could not have been more helpful and went above and beyond when one of our party was sick and needed medical assistance. Thank you! My only small gripe is the lack of shade provided in the pool area. It was exceptionally hot when we visited and once half a dozen people were up on the roof there was no shade available so the space was not very useable for anyone else.

Great room, wonderful staff

The hotel was amazing. Beautiful, conveniently situated, rooms well thought out and spacious, clean, friendly staff, one of the best hotels we have stayed in, in Europe. The breakfast had ample choices and delicious Greatly recommend staying there.

Great location, very nice hotel. Front desk staff should take a bit of a charm lecture and smile, come across as a bit more friendly. Would go back again.

Great service great location friendly staff

Perfect location, parking and bar.