The amenities provided were subpar; the kettle was broken and required confirmation before being replaced. Parking was inadequate, requiring guests to park outside the hotel for an additional fee, and vehicle keys had to be left behind.

Not soundproof, slow service at reception.

This is my first time staying here. My son was sad that he couldn't swim, he said it was under maintenance 🤦. The room is small, when I opened the sink it leaked and made a creaking sound. When I wanted to drink, the glass was dusty. The breakfast only had a few menus (I didn't eat fried rice 👍 & noodles, the green chili chicken was hard, I didn't eat tempeh, the peanuts were hard and anchovies, the green bean and ginger porridge 👍, and the whole wheat bread was also hard, the chocolate was not tasty). Only the service was friendly & good.

Nice room. Big TV. But air conditioner is not cool.

The staff and all the services are very good.

Rooms and service are quite good 👍

Very good, but the food is just so-so.

The bedroom floor was slippery, especially the bathroom floor. There was no comb, no restroom, no mini fridge.

The hotel staff is very friendly, clean, and comfortable. It's perfect for those staying in Medan.

The room is not clean, the AC is not cold enough, the bathroom water is not flowing smoothly.

The check-in process was long, waiting for more than 1 hour

The room was dirty, the bathroom was filthy, and the faucet leaked. The staff and hotel operator were unfriendly. The elevator took forever to arrive, taking up to 20 minutes. The restaurant was dirty, and the food was also poorly presented. The hotel doesn't deserve a star rating or even a 3-star rating. This is a first-class or ordinary hotel. I was truly disappointed with my stay at this hotel.

Comfortable. Most importantly, the bathroom is clean. The room is also clean. Recommended🥰

So far so good, yes, I recommend it if you want to come here.

Okay, it's quite good and the service is also normal and the parking is also according to the hotel.

Worth a try. It's easily accessible and not too crowded, so it's quite comfortable. The only issue is that check-in can sometimes take a while.

Great, clean, and friendly staff

Nice hotel, limited breakfast options. If you bring hotel slippers, you have to pay for them.

The water in the sink wasn't running and the room wasn't air-conditioned, it was a bit disturbing to hear people moving chairs and closing the room.

The staff is very friendly and the rooms are very clean.