y***i

Staycation

10.0

/10

Reviewed 4 day(s) ago

Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.

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Denny s.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Will definitely come again. Highly recommend.

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Ibnu R.

Leisure

10.0

/10

Reviewed 13 week(s) ago

Quite good and excellent services.

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Accommodation's Reply

16 Jul 2026

Dear Mr. Ibn Ar, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Irwan

10.0

/10

Reviewed 14 week(s) ago

Very happy to stay here

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Accommodation's Reply

16 Jul 2026

Dear Mr. Irwan, thank you very much for your valuable feedback. We look forward to your next visit to Santika Bukit Tinggi Hotel. Thank you. Sincerely, General Manager, Alek Hidayat

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B***a

9.1

/10

Reviewed 14 week(s) ago

The hotel is comfortable and nice, the food is delicious and varied.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Mirna Y. H.

8.5

/10

Reviewed 15 week(s) ago

For breakfast, you can add a menu for children, such as bread or food that children prefer.

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Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review and feedback. We will promptly forward this information and follow up with the relevant departments. We sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Y***Y

Leisure

10.0

/10

Reviewed 16 week(s) ago

The hotel is very strategically located, close to the Clock Tower and tourist attractions.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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MARSELINUS A.

Leisure

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is friendly, the facilities are complete and the Wi-Fi is fast.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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R***a

7.6

/10

Reviewed 17 week(s) ago

The reception staff was not helpful at all! Didn't feel welcome at the hotel! To be honest, not recommended.

1 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review. We apologize for the unsatisfactory service you experienced during your stay at our hotel. We will inform you of the matter and follow up with the relevant department immediately. We hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Verified Traveler

10.0

/10

Reviewed 18 week(s) ago

My favorite hotel when I go to Bukittinggi.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager

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M***d

Leisure

9.7

/10

Reviewed 19 week(s) ago

Great hotel in Bukit Tinggi area. Staff are friendly & helpful.

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Accommodation's Reply

08 Jun 2026

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Verified Traveler

10.0

/10

Reviewed 22 week(s) ago

The hotel is beautiful, modern, and clean. It was a very comfortable stay. Check-in was quick, and the food menu was extensive.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Devi H.

Leisure

9.7

/10

Reviewed 22 week(s) ago

The hotel staff was friendly and very helpful, especially with room cleaning, but unfortunately, the breakfast was lacking in variety. I stayed for three days, and the breakfast was always the same.

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Accommodation's Reply

08 Jun 2026

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siti v. j. s.

10.0

/10

Reviewed 22 week(s) ago

The hotel staff were very friendly and very helpful.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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D***i

Staycation

10.0

/10

Reviewed 24 week(s) ago

The staff is friendly, the food is delicious, comfortable, while enjoying the beautiful mountain view.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Ade K. N.

10.0

/10

Reviewed 26 week(s) ago

Best.. Glad to stay here

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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S***a

Leisure

9.7

/10

Reviewed 26 week(s) ago

Everything was so nearly perfect except for the very small gym. They only have around 4 dumbbells and very limited weight. The gym is very confined too.

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Accommodation's Reply

08 Jun 2026

Dear Customer, thank you for your valuable feedback. We look forward to seeing you again at Santika Bukittingi Hotel. Thank you. Sincerely, Alik Hidayat, General Manager.

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M***i

10.0

/10

Reviewed 27 week(s) ago

The hotel is comfortable and the service is friendly... The best

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

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R***o

Staycation

10.0

/10

Reviewed 27 week(s) ago

Great view, easy access and new room atmosphere

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to making your stay at Santika Bukittingi Hotel the most comfortable experience. Thank you again for your feedback and we hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Ridwan N. A.

Leisure

8.5

/10

Reviewed 27 week(s) ago

Great, but the pool is a bit small... the rest is great...

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your feedback, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Hotel Santika Bukittinggi

Overall Ratings & Reviews Hotel Santika Bukittinggi

8.9

8.8

8.6

8.8

8.7

Traveler Reviews Hotel Santika Bukittinggi