A***i

Business

8.5

/10

Reviewed 3 day(s) ago

The hotel is clean, the staff are also friendly and responsive.

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F***i

Staycation

9.1

/10

Reviewed 2 week(s) ago

Very comfortable for families, especially those bringing children.

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Accommodation's Reply

18 Aug 2026

Dear Mr./Ms. F*i, Thank you for choosing Patra Dumai Hotel as your accommodation for you and your family. We hope your next visit will be even more memorable. Sincerely, The Management of Patra Dumai Hotel

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H***h

Transit

10.0

/10

Reviewed 3 week(s) ago

Very nice atmosphere, suitable for city break.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. H*h, Thank you for choosing us as your vacation destination. We were delighted to have served you and sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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idris

10.0

/10

Reviewed 6 week(s) ago

Good place Comfortable hotel for work and family needs

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Accommodation's Reply

29 Jul 2026

Dear Mr. Idris, Thank you for choosing Patra Dumai Hotel. We always welcome you back to our hotel. Sincerely, The Management Team, Patra Dumai Hotel 08******011

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D***a

Leisure

9.7

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are clean, suitable for family vacations, the children are happy because there is a swimming pool.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Da, Thank you for choosing to stay at Patra Dumai Hotel with your family. We hope your next visit will be even more memorable. Sincerely, The Management Team, Patra Dumai Hotel

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L***a

Staycation

9.1

/10

Reviewed 8 week(s) ago

The hotel is comfortable, quiet, the rooms are bright and clean, the beds are big, the swimming pool is not too deep, safe for children, and the staff is fast to respond.

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Accommodation's Reply

06 Jul 2026

Dear L*a, It was a great pleasure to welcome you and your family to Patra Dumai Hotel. We hope you have an even more enjoyable time on your next visit. Sincerely, The Management Team at Patra Dumai Hotel

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F***s

10.0

/10

Reviewed 9 week(s) ago

Excellent hotel! The room was very clean, comfortable, and spacious. The staff were friendly, and the service was great. I enjoyed my stay and would happily stay here again.

1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Our Guest, We are happy to hear that you enjoyed your stay and found the room clean, comfortable, and spacious. Thank you also for your kind words about our staff and service. We truly appreciate your support and look forward to welcoming you back again soon. Best regards, Management Patra Dumai Hotel

R***I

Staycation

8.5

/10

Reviewed 10 week(s) ago

A comfortable place and very suitable for families with small children because there is a rabbit garden, kids corner, as well as a swimming pool and friendly staff.

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Accommodation's Reply

22 Jun 2026

Dear Mr./Ms. R*l, Thank you for choosing Patra Dumai Hotel for your stay. All the staff and management at Patra Dumai Hotel sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 10 week(s) ago

Okay, good, clean There is an air filter

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Accommodation's Reply

22 Jun 2026

Dear Mr. Desma, We are delighted and proud to have served you at Patra Dumai Hotel. We hope your next visit will be even more memorable. Sincerely, The Management of Patra Dumai Hotel

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Dedi

6.8

/10

Reviewed 10 week(s) ago

Quite comfortable but check-in time is a bit complicated.

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Accommodation's Reply

22 Jun 2026

Dear Mr. Dedie E., We are delighted to have served you at Patra Dumai Hotel and apologize for any inconvenience you may have experienced during the check-in process. We appreciate your feedback and will take it into consideration to improve the quality of our services and ensure a faster and more convenient check-in for our guests. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, The Management Team, Patra Dumai Hotel

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Verified Traveler

9.7

/10

Reviewed 11 week(s) ago

Perfect hotel, clean, friendly staff, all in all great experience.

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Accommodation's Reply

22 Jun 2026

Dear Mr/ Mrs Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and appreciated our clean facilities and friendly staff. We truly appreciate your support and look forward to welcoming you back for another great experience in the future. Best regards, Managament Patra Dumai Hotel

A***a

10.0

/10

Reviewed 11 week(s) ago

Friendly staff, clean and comfortable hotel, and close to destinations. Complete amenities and delicious breakfast. Perfect for a family vacation or a temporary business stay. Close to everything and very well-equipped.

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Accommodation's Reply

22 Jun 2026

Dear A*a, Thank you for visiting Patra Dumai Hotel. We were truly delighted that you stayed with us. We hope you have an even more satisfying experience on your next visit. Sincerely, The Management of Patra Dumai Hotel.

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A***a

10.0

/10

Reviewed 12 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

03 Jun 2026

Dear Ms./Mrs. A*a, The entire staff of Patra Dumai Hotel would like to express our gratitude for your visit and your trust. We sincerely hope to welcome you again. Sincerely, The Management of Patra Dumai Hotel

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S***I

Leisure

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is very friendly and helpful.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. S*I, We are delighted to have served you at Patra Dumai Hotel. We hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 16 week(s) ago

Clean, tidy, and friendly. The room has an air purifier.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. Desma, Thank you for choosing Patra Dumai Hotel. Please be informed that all rooms are equipped with air purifiers for your added comfort during your stay. We look forward to welcoming you again. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 16 week(s) ago

Clean, tidy. There's an air filter.

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Accommodation's Reply

18 May 2026

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S***e

Leisure

10.0

/10

Reviewed 21 week(s) ago

The hotel staff is friendly, at night there is a food court in the hotel parking lot.

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Accommodation's Reply

02 Apr 2026

Dear Valued Guests, The entire staff of Patra Dumai Hotel is delighted to serve you throughout your stay. We hope your next visit will be an even more memorable experience. For more information, every Saturday we utilize the hotel's front area as a venue for guests and the Dumai community to enjoy a variety of our high-quality products through our regular Angkringan activities. We look forward to welcoming you back to Patra Dumai Hotel again. Sincerely, The Management Team, Patra Dumai Hotel

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A***p

9.7

/10

Reviewed 21 week(s) ago

Satisfied staying here, good service, nice room, comfortable place.

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Accommodation's Reply

30 Mar 2026

Dear Valued Guests, Patra Dumai Hotel is delighted to have served you. We hope your next visit will be an even more special experience. Sincerely, The Management Team, Patra Dumai Hotel

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A***l

Business

8.5

/10

Reviewed 23 week(s) ago

Clean, comfortable, sahur is also delicious.

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1 people find it helpful

Accommodation's Reply

20 Mar 2026

Dear Valued Guest, Thank you for taking the time to write a review about Patra Dumai Hotel. We were delighted to have served you at Patra Dumai Hotel and we sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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A***l

8.5

/10

Reviewed 25 week(s) ago

The hotel is clean, smells good, and has an air purifier. The downside is that it's far from culinary spots.

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1 people find it helpful

Accommodation's Reply

09 Mar 2026

Dear Mr./Ms. A*I, Thank you for choosing Patra Dumai Hotel. This positive review motivates us to continuously improve the quality of our products and services. In addition to our restaurant, Patra Dumai Hotel now offers a new facility: the Sky Lounge, located on the 2nd floor. This lounge is open daily to both hotel guests and outside visitors. You can enjoy new and more diverse menu options here. We look forward to welcoming you again to Patra Dumai Hotel. Sincerely, The Management Team, Patra Dumai Hotel

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Patra Dumai Hotel

Overall Ratings & Reviews Patra Dumai Hotel

9.1

9.0

8.8

8.9

9.0

Traveler Reviews Patra Dumai Hotel