There was a small stain on the bedsheet, possibly from pants or a shirt that had stuck to it. The stain should come out with a wash. They immediately asked for a 100,000 IDR claim. There was no explanation of this detail during check-in, and they were shown the check-out rules. In general, hotels sometimes have some soiling from use on their sheets and pillows, which is normal, as they are regularly washed. Not suitable for those in transit for work, as clothing must be sterile.