Dear Mr./Mr. D*t, Thank you for taking the time to write a review of your stay. We apologize for any inconvenience you experienced regarding the bathroom, air conditioning, and network issues in your room. Your feedback is invaluable and has been forwarded to the relevant team for review and improvement of our service quality. We are pleased to hear that the hotel's excellent location, convenient access to Blok M MRT station and surrounding restaurants, added value to your stay. Thank you again for your feedback. We hope to welcome you back to Denz Premiere Salemba for an even more comfortable and memorable stay in the future. Sincerely, Hastie, Hotel Manager, Denz Premiere Salemba

Dear Mr./Ms. A*a, Thank you for choosing Denz Premiere Salemba again for your trip and thank you for sharing your detailed stay experience with us. We apologize for the inconvenience caused during the elevator maintenance, especially since your room was on the 6th floor. We understand that this situation can be tiring and inconvenient, especially for guests with health concerns. Your feedback is important to us and we will take it into consideration to improve our services and prepare for the future. On the other hand, we are very pleased to hear that the friendliness of the staff, the condition of the air conditioning, hot water, the cleanliness of the bathroom, the refrigerator, and the cleanliness of the linens contributed to your comfort throughout your stay. We will pass on your thanks to the entire team as an inspiration to continue providing the best service. We hope to welcome you back again on your next visit for an even more comfortable and enjoyable stay. We wish you good health and comfort in all your activities. Sincerely, Hesti, Hotel Manager, Denz Premiere Salemba

Dear Mr./Ms. J*a, Greetings from Denz Premiere Mahakam. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read your comments. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hastie, Manager, Denz Premiere Mahakam