6.5
Pleasant
From 134 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.3

Meal

6.6

Location

6.8

Service and Facilites

6.3

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Traveler Reviews Collection O 90205 Queen Rent Apartment Gateway Pasteur

Number of reviews per page
20
40
Customer reviews
Suherlan
icon-origin-TRAVELOKA
4.5
/10
Reviewed 82 week(s) ago
If there were zero stars, I would give zero stars, I was very, very disappointed, the service was very, very unsatisfactory, bad, I couldn't take the selection test because it was in this place, I was tired of staying here even though I had come a long way for the selection test until I stayed here, I was disappointed, starting to find a receptionist it was very difficult, looking for a room was very difficult, I wanted to check out in the morning to take a test, there was no receptionist.
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1 people find it helpful
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Diana D. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 85 week(s) ago
Not really a good room to stay and I just don't feel comfortable.
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Agus G. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 85 week(s) ago
I was disappointed that the application told me to pay when checking in. When I wanted to pay, it turned out it was full. Thank you 😠.
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2 people find it helpful
Sarda D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
When I wanted to check in at 9pm, the officer said I could only check in at 11pm, he said it was because a guest asked to extend the stay, but I was the one who gave in to the guest, I was the first to book. In the end, I didn't stay here, moved on to another hotel, because I was really tired and wanted to rest, instead I was told to wait for people who hadn't finished their "business" in that room.
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Dede A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 136 week(s) ago
The photos do not match, the service is very bad, there are no towels and toiletries, the price does not match what is stated on the apk, additional fees are asked for Saturday and Sunday outside the apk. Anyway very bad and sorry.
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2 people find it helpful
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ANDRI M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Lokasi strategis, pelayanan cepat, untuk kamar sesuai ekspektasi.
2 people find it helpful
Alief V.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 155 week(s) ago
Ordered a double suite, instead they were given a studio. The mattress was about to fall, the smell from the toilet too. Anyway, not recommended.
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7 people find it helpful
Ilham C. P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 155 week(s) ago
Not recommended at all! I booked a suite room on the app, but instead, they gave me a standard room! When I try to complain to them, they say they can't give us a suite room and they ask for IDR 100k if I want to move to a suite room! Worst stay ever!
3 people find it helpful
Elya N. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 156 week(s) ago
Kamarnya kecil, tempatnya sumpek dan baru pertama kali dapat apartemen yang seperti ini sangat mengecewakan. Peralatan dari kursi jelek dan kasur yang tidak membuat nyaman. Sampai belum waktunya habis dari 3 malam hanya 2 malam kami tempati karena anak-anak pada sakit tidur di apartemen ini. Rencana mau refreshing jadi harus begadang karena anak sakit.
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8 people find it helpful
Mochamad T. K.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 157 week(s) ago
Doesn't match the photo, so dishonest.
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5 people find it helpful
Widya M.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 158 week(s) ago
Sorry, the place is a bit dirty, there are 2 live cockroaches, 1 dead lizard, the shower is a bit damaged, the bed sheets have holes (so it looks a bit dirty.
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8 people find it helpful
Fanny I. K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 158 week(s) ago
Kamar bau, WC & air bau, spre bau & bolong, handuk kayak keset, tv nya ganyala, ac ga dingin, bad. Bikin pengen cepet cepet check out (untung cuma buat numpang tidur aja).
2 people find it helpful
arief r.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 159 week(s) ago
The room does not match the photo.
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2 people find it helpful
Olivia r. a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 160 week(s) ago
The room does not match the photo in the application, the bed linen smells, the tissue is not available, the application says include wifi, but when I checked in, I asked for wifi, it said it wasn't there.
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4 people find it helpful
Lyssa M.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 160 week(s) ago
Disappointed for the 2nd time booking from the application, got a really bad room. The TV does not turn on, there is no refrigerator, no toiletries, the bathroom is dirty. Asking for a room change can't be because there are no more. For that price, you can get a good room at the hotel. It's very disappointed. Very. Very. It's a shame I didn't have time to take a photo because it's been too late to just stay in the apartment.
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7 people find it helpful
olga
icon-origin-TRAVELOKA
5.1
/10
Reviewed 162 week(s) ago
Bad, not in accordance with the photo, the smell is dirty, there are no toiletries, the main thing is kemproh.
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2 people find it helpful
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Mariska S. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
The lobby is hard to find, the officer asks for an additional cost of staying on the grounds that the price in the application has not been updated. It's time to check in, I came at 4, the room was still dirty, it hadn't been cleaned up, so I was still waiting.
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11 people find it helpful
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Yoshi T. N.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 163 week(s) ago
Nah. Not recommended. I booked suite, yet I got studio room. The room and bed sheets were stinky. I only got 1 towel, eventho I clearly booked for three persons. The electricity almost ran out. If you're on holiday, do not book it.
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Dendi P.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 163 week(s) ago
- The room does not match the photo, a LIE. - The TV does not have a remote. - The room is a bit smelly. - Dirty sheets. - The bolsters are very thin. - The sink is a bit clogged. - The tower is not clear, many security guards do not know.
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5 people find it helpful
Bambang H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 164 week(s) ago
The room smelled cigarette smoke and I was forced to pay extra than it should from the application.
3 people find it helpful
Number of reviews per page
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40

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