The room/shower/bed/amenities all of them were so nice. Wonderful. However there was one thing which made me so badly mad. The taxi from the hotel to the airport. (1) The taxi driver did NOT use a taxi-meter. This is totally unfair and illegal. Yet, the price Euro 17,00 had been already settled, and he did not tell me. Pretty much unfair. (2) The driver did not accept the credit card paying. I guess, he illegally got Euro 17 himself by not telling it anybody (even to the taxi company. This is terrible!! In this sense, he was just a thief. Even worse is that this taxi driver was connected the hotel (especially the front desk guy). Black money is under going. I liked the hotel ibis in general. So please change all of these in order.

Everything was perfect. Clean and nice. The personnel very kind and helpful.

Clean room, nice decor, good TV & good room lighting. Coffee & tea in the morning.

Room was clean and night staff was helpful,

Staff support lacking

Perfection in every way. Clean. Safe. Pillows and bed just perfect

No shuttle to depart hotel to airport - taxi service only.

Great stay here - close to transport links and easy reach of the airport. Clean and modern!

Terrible, Breakfast tried once, never again The staff were rude when asked for an omelette during breakfast. I am sorry, one of the worst experiences. There is no water in the room to drink.

Had everything I needed at a good price.

Ideal for an overnight stay close to the airport

good

Out of the way you can walk from airport only if you have a rucksack

Simple solution, not fancy but functional and good price value

Staff response to requests for assistance and information had to be pulled from them. Not helpful in general. I am not sure if it was poor training or they did not care. I requested an extra night at the hotel from the from the front desk and the response was "go on line and book". The ladies we not doing anything so it was not as though they had no time. It took a bit of pressure to have them just look to see if a room was available.

A young lady was at the desk and we had each day some questions and need for help. I am not sure if she didnot care or poor training but she did as little as possible to help us

I arrived after a long teip and a very cold day. When i wanted to turn on the heater it didnt work saying its central control. So i had to put on a pullover because i was very cold. The hotels use the excuse of eco-friendly , energy conservation but i woke up coughing and thats ridiculous cilous. Its just being cheap and greedy on their part.

Excellent customer service Free tea and coffee. $10 taxi or uber to airport Excellent place to stay if your flying in or out

The hotel and everything was very nice. We are sure to use this hotel again.

Good property to stay in when travellinh to Germany.