8.5
Very Good
From 118 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about Escotel Vanili Guest House
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Staff Friendliness (7)
Accessibility (6)
Ambiance (6)
Bedroom (6)
Bathroom (6)
Hotel Area (6)
Surroundings (3)
Family Friendly (3)
Check-in/out Time (3)
Wifi (2)
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Traveler Reviews Escotel Vanili Guest House

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Customer reviews
D***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Quiet location, near a 24-hour coin laundry, near Finns Beach Club and great Wi-Fi!
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R***r
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
On the first night I stayed there was a disaster where the bathroom plaster ceiling collapsed. Imagine if that had happened in the area where I was sleeping on the bed, so I had to move rooms at 2 am on the first night I stayed.
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1 people find it helpful
G***i
icon-Staycation
Staycation
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7.5
/10
Reviewed 13 week(s) ago
The pool is not maintained. The blanket smells musty. But the service from the staff is good.
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Accommodation's Reply
16 Feb 2025
Hello, warm greetings from us escotel vanili. Thank you for staying with us, we apologize for the inconvenience. Our pool was problematic due to the continuous rainfall for a week which caused the water to change color, but now our pool is clean and can be used. For the linen that smells due to the humid weather. Thank you very much for your input, we will continue to try to do our best. Hopefully you can visit again another time.
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 16 week(s) ago
Well, the hotel area is not that clean, especially the kitchen and pool. When I first check in, I felt like this place has noone taking care of. So dirty. They even didn't clean the room everyday except I asked for, the staff asking me like how long I stayed first and then wanna clean it. The room especially bathroom need deep cleaning. This place has great potential to be a nice and comfort place to stay but unfortunately the maintenance and cleanliness need extra attention from the staff. I hope the management start action to make it better place to stay.
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1 people find it helpful
Accommodation's Reply
21 Jan 2025
Warmest greetings from Escotel Vanili Canggu. Thank you very much for staying at our place, and providing very positive input for the good and progress of Escotel Vanili in the future. We are happy and really appreciate opinions like this. On behalf of the Management of Escotel Vanili, we apologize for the inconvenience. comfortable while staying at our place, in fact we are in the process of repairing and improving it according to operational standards for Bali Tourism in particular and internationally in general. We hope that you will come back again and help recommend it to your family and colleagues. Thank you very much.
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 18 week(s) ago
The place is dirty, the shower is broken,
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2 people find it helpful
Accommodation's Reply
17 Jan 2025
Sorry for the inconvenience, of course this will be the subject of our team's evaluation. Regarding the problem of our broken shower, we immediately fixed it on the same day, sis. Thank you for your trust, sis, who extended it for another 4 nights after the incident.
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Udan S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The room is nice and comfortable, especially with the affordable price, it's quite enjoyable.
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2 people find it helpful
Accommodation's Reply
17 Jan 2025
Hello sis, thank you for your feedback, sis. We look forward to seeing you again, sis.
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Darwin A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 20 week(s) ago
I booked 4 rooms for 2 nights via the app, when I checked in at 3 pm there was no receptionist and I called and they only came after 5 minutes and checked the room was dirty and smelly, the terrace was dirty and messy, because the family didn't feel comfortable we ended up not staying and looking for another place, the cost of 4 rooms for 2 nights cannot be refunded, this place is very disappointing for me. My suggestion is that the owner and management of Escotel Vanili must fix and improve again
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3 people find it helpful
Accommodation's Reply
02 Jan 2025
Sorry for the inconvenience, but according to information from our staff, you requested 4 rows of rooms on the 1st floor because there are parents who are unable to go up to the upper floor. However, it is very unfortunate that all the rooms on the 1st floor are fully booked and cannot accommodate your request but allocate 4 rows of rooms on the 2nd or 3rd floor but it was rejected by you and you chose not to stay and requested a refund. However, because it was a last minute booking, you are non-refundable and we do not have the authority, regarding the rooms, all of our rooms are decent and clean, but once again we apologize for the inconvenience
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 29 week(s) ago
Actually, this hotel is quiet, not noisy, but the admin didn't check 1 by 1 WA from customers who extended, as a result when I returned from doublesix the room was already open, I was shocked where my things were, well from there I still forgave hmm, because my things were safe and nothing was missing, but why was the head of the bedsheet turned to the foot, how did I know? Because I checked before going to bed 🙂 ‍↔, on the first day also one of the pillows smelled of drool and there were drool marks, that's where I took it off, why did I extend there for 3 hours? Yes because I was lazy to bring a lot of stuff and the car couldn't turn back, as a result I spent 3 nights there, please fix it again.
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7 people find it helpful
r***t
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Good, comfortable, cold AC, good wifi.
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1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 37 week(s) ago
Don't bring a car if you come here because there is no parking space, maybe because I came at night so I got a room at the end of the 3rd floor with smelly pillow sheets, the water pump right above the room makes a noise every 5 minutes, but I think if you get a room on the 1st or 2nd floor the water pump won't be noisy🥹.
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6 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
Yeah, it's good for that price,
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2 people find it helpful
M***D
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
The bathroom floor was very oily for another okay.
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3 people find it helpful
P***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
A comfortable and clean place suitable for healing.
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3 people find it helpful
F***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Nice staff, nice place close to everywhere.
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1 people find it helpful
C***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
When I checked in there was no officer at all, the telephone number listed there was no response, I waited a long time in front of the hotel, there was no one there so I couldn't check in.
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7 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The place is comfortable, you won't regret it.
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1 people find it helpful
A***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
But please provide a body shop.
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1 people find it helpful
f***h
icon-origin-TRAVELOKA
5.8
/10
Reviewed 51 week(s) ago
The room was a bit dirty & smelly, the location was in the city but inside the room the network was lost and the wifi didn't work either, the hot water took a long time to come out.
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3 people find it helpful
E***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 52 week(s) ago
Lots of small ants + mosquitos + clogged bathroom. For the price of 275 / night I should have gotten a more decent room than this. The staff is friendly but the room is not friendly
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o***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 54 week(s) ago
Car parking is not possible, choose the other branch.
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