Honestly, I have high expectations with this property, the general atmosphere of the room, both exterior and interior, is attractive and warm.(+) Design is okay with additional plants, all kitchens work, AC is cold. The room is quite spacious. It's just that (-) the service is unsatisfactory, the green pool water (promised tomorrow it's clear it's not), the water heater doesn't work (I asked to be replaced but the gas wasn't returned) all the shortcomings, just say sorry-sorry & there's no action to fix it further or compensate for guests, breakfast tastes so-so. Disappointed? Yes. Hopefully the quality can be improved.