Overall Ratings & Reviews Hoi An Heart Lodge

This is my first time in Hoi An and I'm very lucky to have found a place to stay that I really like! First, the location of the Lodge: it's easy to find and very close to the old town as well as the famous specialty dining areas of Hoi An. I can walk or ride a bike if I want to chill with the city's atmosphere. I was able to borrow a free bike from the Lodge. If you want to go far and longer, you can rent a motorbike from the Lodge, which is both convenient and cheaper than outside! About the room: I checked in 3 hours earlier than scheduled, but the owner still supported me without charging any extra fees. (depending on the number of guests, if the room is empty, the owner is always ready to support). The room I received was very new, beautiful and clean. A lot of investment was made in the decor, with many beautiful corners for selfies together. The mattress was extremely soft and didn't cause back pain. The room was equipped with an air conditioner and a water fan, which was quite good and convenient for guests' needs. I'm allergic to air conditioning, so I really like the water fan at the Lodge ^^. Toilet: this is also one of the very important points that I care about and Lodge did not disappoint me. The lodge toilet is very clean, the interior is very classy, the room is cheap but the bathroom interior is the same as the big resorts. Management: the owner is extremely cute, friendly, hospitable and very polite. He really cares about the feelings of the customers (when I go up and down the room or meet his children, they are always greeted very politely, and even wish me good night! Very lovely ^^). The owner also helped me book a car to the airport at a cheaper price than the taxi or grab price I booked myself + helped me take my suitcase to the car because I was afraid I would miss my flight. I only stayed for 1 day but still received very good service. If I have the opportunity to return to Hoi An, I will definitely return to Hoi An Heart Lodge. To clarify, I am a customer, I write a lot because I like it, I was not asked or booked to review anything ^^, and I highly recommend it to anyone who intends to rent a room when traveling to Hoi An!