Overall Ratings & Reviews Goldvitel Hotel Surabaya

Dear Mr./Mrs. F*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving an overall good impression, the staff is also helpful. The experience of you and your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Noval, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize for making you wait a few minutes because we really make sure the room is ready to be sold and our standard check-in time is at 14.00, regarding check out we also make sure related to the possibility of guest items being left in the room so that guests can be calm when they are no longer at the hotel. Your family's experience when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. D*y, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a clean room, we apologize if there is any inconvenience during your stay, there are still ants found in the room. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Ronny, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a fairly comfortable impression and okay service. Your family's experience when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mrs. Arini, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a strategic location in the city center and not far from Tunjungan Plaza. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. A*e, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that Goldvitel is one of the recommended hotels in the city center. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Dedy, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a solid impression of being able to view the city of Surabaya. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mrs. Andrah, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the first impression of trying this hotel immediately impressive. The experience of your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Putra S. M, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input during your stay at Goldvitel Surabaya, you have also given an extraordinary score that has increased our enthusiasm, we apologize if there is anything that makes you uncomfortable during your stay related to the facilities in the room that are not proper but we have immediately replaced them, and we apologize for the delay in sending towels, this will be a review for our team so that it does not happen again in the future. The experience of your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear E**e, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya

Dear Mr Rama P, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya

Dear Mr. R***o Warmest Greeting from Goldvitel Hotel Surabaya. Thank you for your review of Goldvitel Hotel Surabaya. I'm truly sadden to learn the Hotel's team performance didn't match to the expectation on delivering quality service to all our Guests on your recent stay with us.. Thank you once again for your time and feedback. Goldvitel Hotel Surabaya are looking forward to better serve you during your future travels Sincerely Yours Hari Susilo Room Division manager - Goldvitel Hotel Suarabaya

Dear Mr./Mrs. D*I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input during your stay at Goldvitel Surabaya, which has also given an extraordinary score, adding to our enthusiasm, we apologize if there is anything that makes you uncomfortable during your stay regarding check-in hours, for the standards that we apply, it is standard check-in according to SOP, namely Check-in starts at 02.00 noon, if you are willing to check in early, you can request it at the time of reservation. The experience of you and your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We greatly hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. M*M, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a pleasant impression during your stay at Goldvitel. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. F*I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input during your stay at Goldvitel Surabaya and for giving an extraordinary score, we apologize if there is anything that makes you dissatisfied during your stay, especially the hospitality of some of our staff, we will immediately follow up by providing refresh training related to guest service and also related to the facilities in the room that are not running smoothly. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Bayu, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input during your stay at Goldvitel Surabaya, you have also given an extraordinary score, which has increased our enthusiasm. We apologize if there is anything that makes you uncomfortable during your stay regarding the humidity in the room. We will immediately follow up on this matter. However, regarding the sound of the clubbing on the 5th floor, we have explained at the beginning at Registration when checking in that we are an entertainment hotel concept, which of course the sound can still be heard and all guests can understand this. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. D*z, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a pleasant impression during your stay at Goldvitel. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear J****a, Warmest Greeting from Goldvitel Surabaya Thank you for taking a moment of your time to post a review about your stay here at Goldvitel Hotel Surabaya. We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day. Thanks again for your review Goldvitel Hotel Surabaya and we are looking forward to welcoming you back soon! Thank you and Sincerely yours Hari Susilo Room Division Manager - Goldvitel Hotel Surabaya

Dear Mrs. Firenda, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a very comfortable impression of staying at Goldvitel. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Mrs. A*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the staff is very friendly. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya