Overall Ratings & Reviews Neotel Berau

The first night of staying, the AC in the room was not cold enough & the breakfast tasted lacking. The second day I got a room whose AC was no longer cold until 1 am I had to check several empty rooms to move rooms but the AC was still not cold until I checked the 5th room and then I got a decent AC (not too cold). The hotel was very disappointing for me who had worked all day & wanted to rest comfortably at night but was disturbed by the condition of the room's AC which was mostly not cold, either because of lack of maintenance or because it was really reducing operational costs. Please pay attention again for your comfort. Thanks.