N***r
10.0
/10
Reviewed 1 day(s) ago
I was very satisfied with my stay at Somerset Sudirman. I booked a studio room, which had a mini kitchen so I could cook and/or reheat food. The room was very comfortable, with a living room with a TV and sofa separate from the bedroom. All the bathroom amenities were functional. The room had a balcony, and it was very comfortable. The only downside was that the TV didn't support Netflix. I also tried the swimming pool, which was open until 9 p.m. The food at the restaurant was also delicious. You really get what you pay for.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We greatly appreciate your positive review and are delighted to hear that some of our services and facilities contributed to your memorable stay at Somerset Sudirman Jakarta. However, we apologize for any inconvenience or disappointment you experienced during your stay. We are deeply sorry that your experience did not meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is vital in helping us continuously enhance the quality of our services and guest experience. Thank you again for your feedback. We sincerely hope to welcome you back again and provide you with an even better experience on your next stay. Sincerely, Management
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