L***y

Business

8.8

/10

Reviewed 4 day(s) ago

Because I booked a non-smoking room, while this room type is all smoking, I received a free upgrade. Thank you!

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E***u

Staycation

9.4

/10

Reviewed 5 day(s) ago

Strategic location, kind staff, clean room, good Wi-Fi & TV, electrical tea/coffee maker, easy getting the meal around hotel, near some favorite culinaries of Bandung such as Roti, Batagor Kahuripan, Mayasari, etc. Also easy finding the marts such as Circle K, Indomaret Point, Family Mart.

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r***i

Staycation

8.5

/10

Reviewed 6 day(s) ago

The staff was very friendly and accommodating.

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F***F

8.7

/10

Reviewed 6 day(s) ago

Unfortunately, I upgraded to a room, but the sink drain was broken, causing water to leak everywhere. Room 201.

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N***a

Leisure

9.4

/10

Reviewed 1 week(s) ago

This is my second stay here, and overall it's been satisfactory, and the staff is helpful. Keep up the good work, everyone.

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f***i

Business

10.0

/10

Reviewed 1 week(s) ago

Clean, friendly staff, and close to the city center.

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Y***y

10.0

/10

Reviewed 3 week(s) ago

Friendly staff, clean and comfortable rooms.

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1 people find it helpful

Accommodation's Reply

24 Oct 2026

Dear Valued Guest, We are pleased to inform you from Panen Bandung Hotel that we greatly appreciate your positive feedback regarding your stay. We are delighted to receive your constructive comments and will share them with our team. We are confident that this positive feedback will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Prasetyo Budi, General Manager

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Hari W.

Transit

8.7

/10

Reviewed 4 week(s) ago

Access to destinations is close. The customer service and security guards are friendly.

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Accommodation's Reply

24 Oct 2026

Dear Mr. Hari W., This is a brief message from Panen Bandung Hotel. We greatly appreciate your positive feedback regarding your stay at Panen Bandung Hotel. We are delighted to receive your positive comments. We will share your feedback with our team. We are confident that these positive comments will encourage all our staff to further improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Prasetyo Budi, General Manager

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S***i

Leisure

7.9

/10

Reviewed 5 week(s) ago

Everything was fine. The only thing was that the receptionist, a woman, was a bit rude. I'd told her from the start that I didn't want a room far away because I was bringing my parents, but I was given one in the back corner. I asked to be moved, but they said it was full, but I actually noticed no one was occupied, it was still empty. The smell of cigarettes was strong.

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1 people find it helpful

Accommodation's Reply

24 Oct 2026

Dear Valued Guest, Sincerely, Panen Hotel Bandung. Thank you for taking the time to share your experience at Panen Hotel Bandung. We regret that your experience did not meet your expectations. Please allow us to express our deepest apologies. At Panen Hotel Bandung, we strive to provide the best possible service to all our guests, and your feedback is extremely important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Prasetyo Budi, General Manager

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silmiyanti

Leisure

8.5

/10

Reviewed 5 week(s) ago

I've stayed at Panen several times. Accessibility is certainly a plus. The buffet is quite good and varied, but parking and rooms do feel cramped and cramped.

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1 people find it helpful

Accommodation's Reply

24 Oct 2026

Dear Mr./Ms. Silmiyanti, This is a message from Panen Hotel Bandung. We greatly appreciate your positive feedback regarding your stay at Panen Hotel Bandung. We are delighted to receive your constructive comments. We will share your feedback with our team. We are confident that this positive feedback will encourage all our staff to further improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Prasetyo Budi, General Manager

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Wuri P.

Staycation

8.8

/10

Reviewed 5 week(s) ago

A strategic location, simple, great value, and—most importantly—family rooms are available! Very recommended.

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Accommodation's Reply

05 Oct 2026

Dear Mr/Mrs. Wuri P. Warmers Greeting from Panen Hotel Bandung, We very much appreciate your rating and comment regarding your stay at the Panen Hotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi General Manager

B***a

10.0

/10

Reviewed 6 week(s) ago

The rooms are clean, though small, and perfect for those just taking a quick break before continuing their journey. Upon check-out, guests are often allowed to pray Dhuhr first.

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1 people find it helpful

Accommodation's Reply

01 Oct 2026

Dear Ms./Mrs. B*a, This is a brief message from Panen Bandung Hotel. We greatly appreciate your positive feedback regarding your stay at Panen Bandung Hotel. We are delighted to receive your positive comments. We will share your feedback with our team. We are confident that these positive comments will encourage all our staff to further improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Prasetyo Budi, General Manager

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Ary F.

7.9

/10

Reviewed 6 week(s) ago

Location OK, super tiny room, if you're claustrophobic never stay here! A boarding room turned into a hotel. Poor bathroom. For just sleeping OK, for the experience-vibe in a hotel NO

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Accommodation's Reply

30 Sep 2026

Dear Mr. Ary F, Warmers Greeting from Panen Hotel Bandung. Thank you for taking the time to tell us about your experience at the Panen Hotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Panen Hotel Bandung, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasetyo Budi General Manager

D***a

Leisure

10.0

/10

Reviewed 6 week(s) ago

Check-in and check-out are very easy, valet is provided for vehicles, staff are friendly, rooms are clean.

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Accommodation's Reply

30 Sep 2026

Dear Ms. Da, Sincerely, Panen Bandung Hotel. We are deeply grateful for your positive feedback regarding your stay at Panen Bandung Hotel. We are delighted to receive your positive comments. We will share your feedback with our team. We are confident that these positive comments will encourage all our staff to further improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Prasetyo Budi, General Manager

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Muhammad R.

Business

10.0

/10

Reviewed 7 week(s) ago

The best affordable hotel in Bandung

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M***a

Leisure

8.8

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are comfortable, clean, and the location is strategic.

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Gery

9.4

/10

Reviewed 8 week(s) ago

Nice place as always, very recommend.

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Accommodation's Reply

19 Sep 2026

Dear Mr.Gery P, Warmers Greeting from Panen Hotel Bandung, We very much appreciate your rating and comment regarding your stay at the Panen Hotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi General Manager

Annisa R.

9.1

/10

Reviewed 10 week(s) ago

It's a really nice stay here, walking distance to delicious viral food spots. The staff and security are friendly.

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3 people find it helpful

R***y

Staycation

9.7

/10

Reviewed 11 week(s) ago

The hotel's strategic location in the heart of Bandung, convenient for getting everywhere. You can also watch Netflix, and you already have an account. The best. It's a pleasure to stay at Panen Hotel.

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Sasana S.

Leisure

8.2

/10

Reviewed 12 week(s) ago

The location is strategic, but the room is surprisingly small. Room service took a while to get soap and toothbrushes, but everything was fine.

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Panen Hotel by Tebu Group

Overall Ratings & Reviews Panen Hotel by Tebu Group

9.0

8.8

8.7

9.2

8.9

Traveler Reviews Panen Hotel by Tebu Group