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Joylive BSD City
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Overall Ratings & Reviews Joylive BSD City
Traveloka (599)
9.0
Exceptional
From 599 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.9
Meal
8.8
Location
9.1
Service and Facilites
8.8
People often mention about Joylive BSD City
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Bedroom (73)
Room Space (69)
Surroundings (68)
Staff Friendliness (64)
Accessibility (60)
Ambiance (57)
Hotel Area (54)
Check-in/out Time (51)
Bathroom (51)
Distance to City Center (44)
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Traveler Reviews Joylive BSD City
Number of reviews per page
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40
Customer reviews
IM
Indiana M.
9.4
/10
Reviewed 5 day(s) ago
The room was clean and spacious, unfortunately there were no drinks provided in the room.
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Accommodation's Reply
12 May 2026
Dear Indiana M., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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m***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
Good, affordable and the rooms are quite big.
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Accommodation's Reply
06 May 2026
Dear Maria, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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D***n
Business
10.0
/10
Reviewed 2 week(s) ago
Its proximity to ICE and the Aeon Mall shopping center makes this hotel a top choice for business travelers. The ambiance and amenities in the rooms are excellent, tidy, comfortable, and pleasant.
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Accommodation's Reply
06 May 2026
Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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S***i
10.0
/10
Reviewed 3 week(s) ago
Every time there's a concert at ICE BSD, I always stay here... The room is clean, the staff is friendly and very helpful. Even though I booked a non-smoking room but got a smoking room, they were able to minimize the cigarette smell to the point where it almost didn't feel like the room was actually a smoking room.
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1 people find it helpful
Accommodation's Reply
29 Apr 2026
Dear Ms. Safitri, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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I***I
Business
10.0
/10
Reviewed 3 week(s) ago
Budget hotel with many destinations in reach within minutes. Calm and peaceful room (no concert event may took the cause). Helpful staff, and facilities (token self-laundry with ironing table) support for business traveler. Sure will be back for more.
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Accommodation's Reply
29 Apr 2026
Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and a comfortable stay for you. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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YT
Yudha T.
Business
9.1
/10
Reviewed 4 week(s) ago
The room was comfortable. The staff was responsive. It was close to ICE and other malls. I'll definitely stay here again. Highly recommended.
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Accommodation's Reply
22 Apr 2026
Dear Mr. Yutha Tama, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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F***y
9.1
/10
Reviewed 4 week(s) ago
It was quite comfortable, and I slept soundly. It was just that there was a bit of noise, but I'm not sure where it came from. It seemed to be coming from some internal machine, making the continuous "pedak jeduk" sound. I also found dirty hotel slippers, likely belonging to previous guests. Perhaps this could be looked into further.
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Accommodation's Reply
21 Apr 2026
Dear Madam, Thank you for staying at Joylife BSD City Hotel and sharing your experience. We are delighted to hear that you enjoyed your stay. However, we apologize for the inconvenience caused by the noise and the inappropriate cleanliness of the slippers. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again. We hope to welcome you back again with an even better stay, one that will surely exceed your expectations. Sincerely, Inda Rambu, General Manager
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R***A
10.0
/10
Reviewed 4 week(s) ago
The distance to ICE BSD is very close and there is an event there so it is really worth it.
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Accommodation's Reply
20 Apr 2026
Dear Ms. Renna Febrianita, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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W***n
8.5
/10
Reviewed 6 week(s) ago
Overall, it's perfect for those watching concerts at ICE BSD. It's just a short walk away. Nice experience, except the bathroom floor is a bit slippery. Plus, the hairdryer didn't work, but the staff immediately gave me another one. Luvv🥰
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Accommodation's Reply
14 Apr 2026
Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and a comfortable stay for you. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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S***a
8.5
/10
Reviewed 7 week(s) ago
A good budget hotel! Close to The Breeze BSD! Lots of culinary options nearby.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and a comfortable stay for you. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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TO
Tina O.
Leisure
9.4
/10
Reviewed 7 week(s) ago
Easy check-in process, everyone was friendly, from the security guard to all the staff. I was satisfied with my stay there. I got a low rate, but the service was still good. 👍 Always success and maintain the service, thank you 🫰❤️
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1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Ms. Tina O., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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Verified Traveler
10.0
/10
Reviewed 12 week(s) ago
Atmosphere/Facilities: Aesthetic hotel, comfortable, spacious, and clean room. Food: I checked in without breakfast, maybe I will try the food later. Staff Assistance: Stayed only for 1 night, for staff assistance maybe only at the reception, very good. Highlights: Aesthetic lobby, spacious, neat, and clean room. Price: According to the room without breakfast. Location: Strategic because it is close to Alfamart.
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3 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Mrs. G*t, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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A***D
Business
8.5
/10
Reviewed 12 week(s) ago
There is no special lane for suitcases, climbing the stairs is quite difficult
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Accommodation's Reply
06 Apr 2026
Dear Mr./Ms. A*D, Dear Sir/Madam, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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M***a
Business
8.4
/10
Reviewed 12 week(s) ago
Worth the price.. The plus point is that it is very close to ICE BSD because there happened to be an event there.. There is also Kopi Nako, a minimarket, a laundry, Warteg Bahari.. For a very ordinary room, the bathroom could still be cleaner actually.. The only downside is that there is no mirror in the room, so it's really annoying if you want to look in the mirror you have to go to the bathroom.. Otherwise, it's okay..
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Accommodation's Reply
06 Apr 2026
Dear Ms. Melva... We sincerely thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to having the opportunity to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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a
ajizah
8.2
/10
Reviewed 13 week(s) ago
Check-in and checkout process is fast, very close to ICE BSD, just walk, lots of snacks, in front of the hotel there is Warteg Bahari, there is Alfamart, Kopi Nako is also close.
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2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Ms. Ajisah J., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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AD
Aviva D.
Staycation
10.0
/10
Reviewed 13 week(s) ago
I was pleasantly surprised when I arrived at this hotel. The lobby is aesthetic, the rooms are spacious and clean, and the breakfast is delicious in a chic restaurant. It's located right behind ICE BSD. I was looking for a hotel within walking distance to ICE because I was attending a running event. The price is very affordable, and there are many restaurants and cafes nearby. I'll be a regular when there's an event at ICE.
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Accommodation's Reply
06 Apr 2026
Dear Ms. Aviva Dalimi, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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S***a
7.0
/10
Reviewed 15 week(s) ago
It's close to ICE BSD, so when there are religious studies or seminars there, it's just a short walk. There are also plenty of food stalls around the hotel. However, for some reason, the drainage in the room always made a "dukdukdukduk" sound, like a rat trying to get out. It also sounded like it was about to open several times, so we held it back with a trash can and a glass filled with water to keep the rat from escaping.
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1 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Mr./Ms. Shifa, Thank you for taking the time to share your experience with us, and we apologize for any inconvenience you may have experienced during your stay. We have forwarded this information to the relevant departments to take appropriate preventative measures. We look forward to welcoming you back on your next visit. Management: Joylife BSD City
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Verified Traveler
9.1
/10
Reviewed 17 week(s) ago
The staff is friendly and you can check in before 14.00 (if there is a room that has been cleaned)
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3 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Valued Guests, We would like to express our deepest gratitude for your trust in choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager
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F***y
10.0
/10
Reviewed 17 week(s) ago
Location is close to the mall and toll road, rooms are quite large
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Accommodation's Reply
10 Feb 2026
Dear Valued Customer, Thank you for taking the time to write a review about your stay. We are delighted that you enjoyed our facilities and services. We hope to welcome you back for your next stay. Management: Joylive BSD City
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R***i
Staycation
9.4
/10
Reviewed 19 week(s) ago
Smooth check-in, strategic location and comfortable room facilities.
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2 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Valued Customer, Thank you for taking the time to write a review about your stay. We are delighted that you enjoyed our facilities and services. We hope to welcome you back for your next stay. Management: Joylive BSD City
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Number of reviews per page
20
40
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