8.7
Very Good
From 91 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.8

Service and Facilites

8.2

People often mention about 5G Resort
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Family Friendly (18)
Room Space (16)
Taste (14)
Surroundings (13)
In-house Restaurant (13)
Activity Option (12)
Ambiance (12)
Bedroom (12)
Hotel Area (12)
Accessibility (11)
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Traveler Reviews 5G Resort

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40
Customer reviews
Nuraini E. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
check in check out process is fast,,,clean spacious room,nice view hopefully in the future the hotel will provide an electric kettle in the room, because it is also troublesome for those who bring babies or small children when making milk at night have to go out of the room to get water from the dispenser provided by the hotel outside the room🙏🏻
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Friendly staff, stunning mountain views all around, and the view from our room was unbeatable. Spacious and comfy room — perfect for a family stay!
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Hery S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Recommended hotel to get a Lembang ambience yet travel nearby just in Bogor side. Cozy place, a room for 4 person, nice cold weather, beautiful mountain view. The pool is also nice. Good food at the resto. They also provide hot water in a dispenser at the hall way (corridor).
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It's quite refreshing, exiting the toll road only takes 10 minutes to the resort. So you don't have to be stuck in traffic for a long time.
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
first time come check in ask about the facilities, because we stay here because of that, there is billiards and ping pong turned out can not be used because it was closed with the reason there is a request that I am not clear from who?, our children have brought their equipment but it's useless can not be played ... we are other visitors who should be able to use this facility because we are also guests.. please make an evaluation.. because every guest who stays will definitely consider what facilities are in the hotel. thank you.
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Toriq S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Anyway, satisfied. Next time I'll come back and bring my family again 🥰
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1 people find it helpful
r***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
good Jobs.. gaesss 👍 well done..
2 people find it helpful
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
The hotel staff is friendly, the room is spacious, only the bathroom floor is a bit slippery, the restaurant food is delicious, the breakfast is standard, the hotel area is spacious, there are many spots for activities, there is a swimming pool, mini zoo, basketball court, and you can jog in the morning too.
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windy d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
I really like staying here with my extended family because it is family friendly. You can swim with a view of Mount Salak, take a morning walk and enjoy the cool air with a view of the rice fields and play in the river with clear water.
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+5
1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
I booked 2 rooms at 5G Resort, unfortunately I didn't get the 3rd floor (top) because I arrived late. Even though I had given a note and WA to the relevant department to book the room. The atmosphere was quite pleasant in the Gede building with a mountain view. The breakfast menu was simple but it was okay to fill my stomach. The fresh air in the morning was good for exercising around the resort. There is a playground and mini zoo which are also perfect for children's vacations.
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w***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is comfortable, the kids enjoy swimming in the pool, even though it's cold, the food is so-so, worth the price.
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
overall good strategic location
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W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.3
/10
Reviewed 24 week(s) ago
1. There is no coffee or sugar in the room. 2. There are many dead mosquitoes in the room. 3. There are blood stains on the sheets. 4. The bathroom exhaust doesn't work so the bathroom smells and doesn't dry quickly. 5. Wanting to move rooms, they said they prioritize the group so the room with the mountain view couldn't even though it was still empty when I saw it that night. 6. The staff at the resort are very unfriendly, wanting to buy ice cream at half past nine they said it was closed but the staff were laughing out loud downstairs. 7. For the price of 800 thousand, it's really not worth it! The room! The staff! Especially the breakfast food! 8. Breakfast is different for the group and our food is only yellow rice, fried noodles, breast eggs, chili sauce, fried chicken, green bean porridge with cococrunch and bread and fruit. (I went to a hotel for 800 thousand and it was really good!) For those of you who want to hang out here with your family, think a thousand times
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7 people find it helpful
Rania S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel grounds are very spacious. There are also rice fields, a small river, a mini zoo, a children's playground, a clean swimming pool, and delicious breakfast. If it's not the rainy season, the mountains will definitely look very beautiful.
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+2
1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 26 week(s) ago
It's really comfortable to stay at 5G Resort, the facilities are complete and the view is nice, the only drawback is that there is no hot water kettle in the room and the food in the restaurant is not very varied, but the kids really like staying here, the kids will ask to stay here again next time..🤗🙏
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Accommodation's Reply
12 Dec 2024
Dear Sir/Madam and Family, Thank you for sharing your review of your stay at 5g resort Cijeruk. We are pleased to receive the positive review that you have conveyed above. The natural atmosphere and fresh air of the Salak mountains in our resort may provide comfort for you and your family. We hope that the quality of our service has met your expectations and we apologize if there are still shortcomings in our service that cause you discomfort. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on a future occasion. Warm regards. Management
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Since it first opened, I have stayed here 5 times because the vibes are so addictive, the location is free of obstacles and most importantly the pool. The pool is sooo big so the kids are always satisfied staying here
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Accommodation's Reply
21 Nov 2024
Dear Sir/Madam and Family, Thank you for sharing your review of your stay at 5g resort Cijeruk. We are pleased to receive the positive review that you have conveyed above. The natural atmosphere and fresh air of the Salak mountains in our resort may provide comfort for you and your family. We hope that the quality of our service has met your expectations and we apologize if there are still shortcomings in our service that cause you discomfort. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on a future occasion. Warm regards. Management
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
clean, fragrant, new building, cool and best view
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Accommodation's Reply
11 Oct 2024
Dear Sir/Madam, Thank you for sharing your review of your stay at 5 g resort Cijeruk. We are pleased to receive the positive review that you have conveyed above. The natural atmosphere and fresh air of the Salak mountains in our resort may provide comfort for you and your family. We hope that the quality of our service has met your expectations and we apologize if there are still shortcomings in our service that cause you discomfort. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on a future occasion. Warm regards. Management.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
Plus: Great, very family friendly, view of Mount Salak Top Markotop, close distance from Jakarta, no need for traffic jams at the top, spacious rooms, twin room can accommodate 4 adults. Minus: there are not many varieties of food, you have to ask housekeeping for facilities in the room first: hot water kettle, hair dryer, slippers. If the holiday happens to coincide with an outbound event from the office or school, it will be very noisy. The crowd makes it uncomfortable.
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Accommodation's Reply
31 May 2024
Dear Sir/Madam, Thank you for sharing your review regarding your experience of staying at 5 g resort Cijeruk. We are pleased to receive the positive review you conveyed above. We hope that the natural atmosphere and fresh air of the Salak mountains at our resort will provide comfort for you and your family. We hope that the quality of our service meets your expectations and we apologize if there are still shortcomings in our service that cause you inconvenience. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on the next occasion. Warm regards. Management.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The access is close to Jakarta, not affected by traffic jams, the resort is kids friendly, there are many play areas for children, the rooms are spacious and quite clean, the food tastes quite good. Including the favorite resorts I have ever visited👍👍👍
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2 people find it helpful
Accommodation's Reply
31 May 2024
Dear Sir/Madam, Thank you for sharing your review regarding your experience of staying at 5 g resort Cijeruk. We are pleased to receive the positive review you conveyed above. We hope that the natural atmosphere and fresh air of the Salak mountains at our resort will provide comfort for you and your family. We hope that the quality of our service meets your expectations and we apologize if there are still shortcomings in our service that cause you inconvenience. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on the next occasion. Warm regards. Management.
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Panji P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 56 week(s) ago
Luar luar ekspektasi. Lokasi keren banget menghadap gunung salak. Family friendly banget dan bersih. Paling yang agak kurang sarapan aja karena pas nginep lagi bareng rombongan bimbingan manasik jadi kurang nyaman, selebihnya top. Keren!
2 people find it helpful
Accommodation's Reply
27 May 2024
Dear Mr. Panji Pratama, Thank you for sharing your review regarding your experience of staying at 5 g resort Cijeruk. We are pleased to receive the positive review you conveyed above. We hope that the natural atmosphere and fresh air of the Salak mountains at our resort will provide comfort for you and your family. We hope that the quality of our service meets your expectations and we apologize if there are still shortcomings in our service that cause you inconvenience. Once again, we thank you for your visit. We look forward to welcoming you back to our resort on the next occasion. Warm regards. Management.
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Number of reviews per page
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