My family and I just spent 2 days and 1 night here and have some questions as follows:
- My family bought a 2n1d combo price through the Traveloka app for the eco family room type of 4 people at the price of 1.8 million VND because I pressed the wrong button so I could only book 1 room and then the app said there were no more rooms available.
- I called the reception directly and was informed that there was a room like the type I just booked at the price of 2.8 million VND per night. My family also accepted that price to have a comfortable place for the kids to play for 2 days. But when I came to check in, there was another problem: in addition to the swimming pool, all the game areas can only be used ONCE in 2 days and 1 night. And I bought tickets for the folk games but I won't be able to play if I don't RENT an additional 39k Vietnamese traditional costume for one more person?!!
Honestly, the room price including combo is not too cheap, I think the kids will enjoy more in 2 days instead of playing and then going out in 2 hours in the afternoon like that.
I hope the Resort will review its policies when selling combo prices to customers.