The room is spacious, comfortable, the hot water works, but the AC takes a long time to cool down, overall it's still okay.

Nice, clean too... The facilities could be better

The hotel staff is friendly, the hotel is clean, and the price is affordable.

The staff is friendly and quick to assist if you need help. They could probably help with upgrading the room. Thank you.

The room's amenities and condition were within budget, but breakfast was not included when booking with the agent. Similarly, beverages like coffee, creamer, and sugar were not provided in the room, although there were two bottles of mineral water. Parking was limited and full, but when leaving in the morning, there was an attendant to manage it because the exit was blocked by other cars.

The bed's wood was damaged and the edges were sharp. The bathroom's shower was clogged, the drain didn't drain properly, and it hadn't been cleaned. The toilet's water hose was installed on the left side. The parking lot was too small, requiring guests to be moved out. The bathroom water would suddenly shut off when we needed it.

The facilities in the room are inadequate

The service is good and the staff are also friendly.

The rooftop is great for relaxing, the area is clean, if there is an electrical connector, it can be used for light work

The Grand Deluxe on the 5th floor is quite good, but the lower levels need improvement.

The service was okay, but the downside was the lack of breakfast, which was overcome by the many coffee shops around the hotel that served food.

Good for a budget hotel close to the city center.

Friendly hotel staff, clean hotel, strategic hotel location

The staff was friendly, but last time I asked for a regular room (which happened to be empty), they said it wasn't the type I booked. Every time I book, I always choose the same room type, but it still says it's not that type. There's no Wi-Fi, but the facilities don't say it's not working.

If you just want to sleep, it's okay to stay here, but if you want a comfortable hotel atmosphere.

All okay but wifi doesn't reach the room

I won't move to another hotel. I've already clicked with this hotel. Every time I go to Banda Aceh, I always stay here.

Quite comfortable and clean. The service is also good, next time I want to stay there again☺️

Clean rooms, friendly staff and close to everywhere

The staff is very friendly, you can check the room first, the hotel is clean and close to food places and mini markets.