Julie
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Second time here and everything was perfect, except the total overcrowding at the pool. Also pool temperature on our first day was perfect. Second day (Saturday), it was bath water and totally not refreshing.
No where to find a seat. Saturday the pool experience was VERY disappointing.
Only other suggestion is it would be helpful if the front of house staff was familiar with and could answer questions, offer suggestions, etc. to visitors from out of town like us. One gentleman at the front desk was from Morocco I believe. Very kind, but clueless about Montreal. Unfortunately, Kevin, at concierge desk was not in to help (we did connect later that day though and he is terrific too).
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