The hotel staff was friendly. Upon entering the room, it smelled of mold, so I called reception and was immediately given an alternative room. The room was a bit dark.

The room was actually quite clean, but it smelled strongly of cigarettes, even though it was on a non-smoking floor. It seems like the central air conditioning is leaking, and we need to check why the smell is spreading.

It was a pleasure staying here, as it was close to everywhere.

Always great! Always enjoy to stay in this hotel.

The rooms are clean, the staff are friendly.

Friendly staff, cleanliness is maintained, all good and maybe next time I will come here again, very comfortable.

The best hotel, absolutely the best. I've been a regular every time I've been to Surabaya.

The hotel is clean and the hotel staff is very helpful.

This is my third stay here. It's close to everything. It makes business trips enjoyable.

Booked this hotel for our parents (1 night) via Accor app at first, but then changed to the app since it was more valuable. We got points and were able to settle the payment in advance, unlike the Accor app (we haven't get more points if the guest is not us/the person who has the membership, even if booking a unit property for others). The payment must be settled at the hotel even though we put our bank card in the app... that's useless at all. I said to deduct my card, they wouldn't.

I'm always a regular whenever I visit Surabaya. The breakfast is delicious, too.

I had a very satisfying and comfortable stay at this hotel. I always stay here whenever I visit Surabaya.

If you go to Surabaya, you must stay here 😍 Very clean & comfortable! Pokonyaaa guaranteed you won't regret it

A comfortable place to stay with a view of Surabaya city, clean and tidy, all staff are friendly, the breakfast menu is quite varied.

The hotel staff was friendly, check-in was fast, the room smelled great, was clean, and had plenty of tissues. The interior was stylish and minimalist. It was a bit small, perhaps due to budget constraints (it was a bit difficult to pray in). Other than that, everything was fine. Breakfast wasn't provided, as I was in Surabaya for culinary delights.

Everything was fine, the service was friendly. I just don't know why the mattress, pillows, and bolsters were stained and making me itchy.

Good, cozy. Best view staying here.

The rooms are clean and comfortable, but the superior rooms are quite cramped. The service is good. Breakfast is quite varied. I once tried to borrow cutlery, but it cost money.

Very good service and very comfortable and pleasant hotel.

Nice, quite located in the city center.