Friendly and I will definitely come back.

The door lock seems broken in room 602. I had the receptionist check it, but the problem persists.

The location is convenient, right next to West Lake, very cool and breezy, and the route to the city center is also very easy. The staff are enthusiastic, and the rooms are clean.

The room was clean, especially the bathroom, very comfortable to stay in, I will come back when I have the chance.

Hotel service is absolutely worth it! The room is nice. Near West Lake.

Hotel service really good. I will come back again 😁

I booked a two-bedroom suite. I was quite surprised by how spacious it was, over 65 square meters. The two bathrooms were large, and the two 1.8-meter beds were perfect for a family. The bathrooms even had relaxing bathtubs. The staff were especially enthusiastic and lovely; the female staff member on the night shift waited to help me carry my luggage to the room. The two male staff members, Nguyen and Thanh, on the day shift, were incredibly nice. Next time I return to Hanoi, I will definitely book this hotel again. It was a fantastic experience for my whole family.

The staff were enthusiastic and friendly, and the rooms were spacious and clean. There was housekeeping service. The hotel is conveniently located for easy access to tourist attractions. I will definitely stay here again next time!

The staff were friendly and helpful.

Absolutely amazing! The interior design is beautiful and the amenities are excellent!

I had a great experience; the staff were friendly, the location was convenient, and the rooms were well-equipped. I will definitely return if I'm in Hanoi again.

Good stay, great staff, great location.

Staff Nguyen Ha and Tri provided good service.

Ng Ha + Thanh: Room service for room 502 was excellent.

The room is great, so I've stayed here 3 times already.

The staff were lovely. The room was clean, well-equipped, and comfortable for sleeping.

Excellent service. Clean, spacious, and airy rooms. Enthusiastic and attentive staff.

It was great on many occasions, but next time I have the chance, it will be my first choice.

The staff is cute and enthusiastic, the take care is good, the room is clean and cleaned regularly if you request, near the center, the first time visiting Hanoi, the experience here is so okeeee, it's also cheap

Good, clean, friendly staff, fast