The prices are very reasonable, the location is close to the beach, and the service is good. I always use this service when I go on weekend getaways in Ha Long.

I have stayed at this hotel many times, but this experience was truly disappointing. Many of the room's amenities and equipment were broken, indicating that the facilities haven't been properly inspected and maintained. Even more disappointing was the unenthusiastic and unfriendly attitude of the reception staff, who didn't make guests feel welcome. As a returning customer, I truly expect better service quality. I hope the hotel will seriously address these issues, improve its facilities, and enhance its service to avoid losing the trust of its regular customers.

My stay was truly disappointing. Upon check-in, I discovered the bed linens had obvious stains and didn't look as clean as the photos I had taken. These are items that come into direct contact with the body throughout the stay, so I believe that cleaning the linens should be a basic and mandatory standard in a hotel. I don't understand why a stained bed linen like that was still used to accommodate guests. I hope the hotel will thoroughly check the hygiene quality and replace the bed linens with clean ones before assigning rooms to guests. With this experience, I am truly dissatisfied and hope the hotel will seriously address this issue.

The staff were good, the rooms were clean, but the space was quite small.

The actual room looks very different from the picture on the app.

The staff were friendly and the rooms were clean, although the furniture was not new.

The hotel rooms were nice and reasonably priced. The staff were enthusiastic and friendly.

Very satisfied with the hotel's service! I will definitely come back!

The room reeked of an indescribable stench from the toilet and sewer. The air conditioner would turn off by itself at night, and the room lacked soundproofing, so all the noise from outside was clearly audible, even the sound of doors opening and closing from the next room, and children shouting loudly.

The pillowcases in the room smelled terrible, I don't know if they'd been changed, but they were stained with foundation. I had to call a staff member to bring up new pillowcases.

The room is near Bai Chay beach, convenient for getting around. Breakfast options are a bit limited, but the food is decent.

Great price for the experience.

Room quite clean but small, hotel far from city

The staff is enthusiastic and supportive. The location is not very close to the sea, about 1 km from the sea, but the road is ok, it is easy to call a car. I see that the owner of this hotel (previously the secret, not sure if the owner has changed) takes good care of the hotel, from the decoration to the items in the room, the space is quite cozy The breakfast does not have many dishes, but it is quite delicious The TV does not have Netflix highly recommend

The hotel is affordable and convenient for traveling. The only problem is that the room is not very cool. Even if you go to a 16* hotel, it will still be cool.

Friendly staff, good service

Nice clean room, enthusiastic staff

quite ok. friendly staff (sometimes a bit too much), reasonable room price, lobby looks quite to my taste. near Sun area, breakfast is served with some basic dishes. 3n2d ok

Went to concert and encountered a storm but hotel quality was better than expected. Pretty good experience for the price.

Good food, clean and tidy room