We had an excellent stay. We had a 1 bed apartment and found it to be clean, well laid out, excellent facilities and excellent location. The check in was easy and the staff were very friendly and welcoming. We had an issue where we thought our oven wasn’t working. It turns out there are 4 switches - ours were behind the microwave so easy to miss, but the oven just needed switching on. The staff were very helpful and also said there was maintenance on site if needed. We didn’t use the car park as we parked in the Q Park opposite as we know Liverpool One well but it seemed to be easy using the buildings car park. The apartment was in the middle of Liverpool One so we were worried about noise but we found the apartment so quiet. We didn’t hear the usual door slamming you get in hotels. In fact we didn’t hear from any other apartment at all. The bed was comfy and we had a very good night’s sleep. The apartment was also very well equipped with 3 of everything. All in all a very enjoyable experience and being fairly local we will definitely be back and will be sure to recommend to our friends and family.