The staff were nice and the hotel itself is nice. However, upon arrival, their system was down, which resulted in a 3 hour delay for checking in. Then, their system AC did not properly work. My room was overheated, and they did not have any fans on property. On my last night, their system AC (and all electricity) were out for 30-40 minutes…all during a heatwave. It made for miserable evenings and attempts at sleeping.

ceiling of room 221 looks pretty tough. how about painting it. breakfast glasses had insects, cleanliness of silverwear looked dirty

Professional front desk staff, near Les Halles de Bacalan food hall, a few minutes walk to the tram.

Staff were fabulous! Always eager to help! Will definitely stay again!

Funky, modern hotel with great decor. Room was small but adequate. Breakfast was fab.

Asked for quiet room. Instead got room at back facing climbing wall drilling. Staff did nothing about it. Next day works above us with cables dropping down that hit our windows and also affected our sleep. Breakfast very average and cold even at 7.30am. Market around the corner is miles better and cheaper for food. No kettle and cost of tea 4.50 euros each. No fridge. Staff hadn’t a clue how to make a gin and tonic. Staff never confirmed that they would provide a cot for our baby. Basic hotel with limited amenities. Unresponsive management and nothing to make it right except a cold average breakfast. Location is great but there are other hotels around that I would stay in next time instead. Look elsewhere if you want peace and decent breakfast.

Really disappointing stay. The rooms were disappointing. The ceiling has damp and orange rust parts, when we asked apparently the hotel has decided to leave bare concrete for the ceiling and not plaster to add to the 'industrial theme' Only one flat pillow per person on the bed which meant i did not sleep and struggled with a sore neck. The breakfast was terrible, we were told its until 11am so arrived for it at 10.15. There were no knives available, all the butter was gone, staff were taking away empty produce plates and not restocking. There was no slices of bread left. The hash browns and beans were very cold in the 'hot' holder. Overall would not recommend this hotel unfortunately.

room was clean but not well organized to store personal goods with few room dedicated to guests. There is no room service, and nothing to make hot beverages in the room.

Clean Room

Fire alarm rang at 2 am and there is no explanation given.

All good. Just not my style

Staff very friendly and accommodating. Bathroom soap not stocked. No closet space just hangers on a grid on the wall No in room safe!!

Very pleasant stay. Lobby is more a coffee house/bar very comfortable and relaxing ! Would stay again

A great place to stay in Bordeaux on the tram line into the city. Modern clean rooms with convenient facilities. Moxy has its own culture and sits well in the Marriott family.

Very friendly atmosphere

Good location, clean room, super cute and trendy hotel. Staff was friendly. Would stay again!

The AC DID NOT WORK the entire stay. It was not just our room, it was the entire hotel. How doesn’t a well-known brand have functional AC IN JUNE! I don’t accept the “saving the environment” argument as I am posting this review from a three-star hotel room in Lyon! I have been to 30+ European countries and 40+ European cities, the experience in Bordeaux was the worst one due to the hotel’s lack of air conditioning. Also, the location sucks! It is quite far from city center. For the price Moxy charges, this hotel was a massive let down! The location is de facto next to a junk yard!

Staff. Breakfast. Room (except heat and mosquitoes). Facilities.

Not many food options for business travellers, room was generally clean but there was a strange smell coming from the

The staff here are just lovely. Exceptional. The room is gorgeous too. Everything you need. Home from home.