Lovely friendly staff, fantastic, spooky atmosphere and clean, amazing rooms. I’d definitely recommend it to anyone who wants to experience a unique experience. Fantastic stay.

Such a majcal stay will definitely be booking and going again

Great location close to shambles and the markets

Liked our Librarium room on the whole but needed room on other side of bed to get out but was right up against the wall.Shower cubicle was small and water came out very hot after a few mins and had to jump out.Loved the books and plenty of tea bags,coffee,hot chocolate and biscuits. No room on my side of bed to put a drink or anything.Great location and quiet room.

We had a fantastic stay. The room had everything you could need for your stay. Decorated perfectly, and the whole experience from first opening the door left us appreciative of the effort put in. Thanks to Camelia, our stay was enhanced and supported and we can’t wait to return.

Staff were respectful on arrival and acknowledged when we came even though they were busy cleaning was a bonus to have early check in and the room theme was gorgeous ! it was unique however played in well to the history of york Room was clean and amazing central location. Adored the four poster bed

Great location, definitely a small room, but that’s in the title. Cute, quirky, and fun.

Incredibly well thought-out concepts for the room. Excellent facilities and use of space

Excellent hotel. Such a fun place to stay in a perfect location

Loved the themed room and it was lovely and warm in the room, very clean.

Beautiful unique hotel in an amazing location. Leave the real world behind and get lost in a magical world. Would definately stay again 💓

Adorable room, fun theme, perfect location, clean! Only complaint was it was a bit hot and no central air conditioning. We enjoyed our stay in August. The property is aged but sort of goes with the theme. Overall, really enjoyed our stay and would recommend and stay again.

Absolutely as advertised

Fantastic hotel and the rooms are all great we loved our stay and would definitely stay again if we can, there’s no wonder this place is always booked up

Such a quirky and unusual place. We had a 'spooky' wedding 2 years ago and it seemed fitting to celebrate our anniversary in such a witchy wonderland. We spotted something cool everytime we moved. The room was very comfortable and despite being close to a busy area you couldn't hear much when you were inside. Once you close the door to the main street the decor and sounds whisk you off to your own little magical bubble. We would highly recommend and definitely will be back!

Lovely, quirky property, a unique experience. It was very hot outside and no opening window in room but air coolers kept it reasonably cool and also fridge in room to keep drinks cold. Great location right in the centre of everything, but wasn't disturbed by any noise. Good size room. Only negative was mattress wasn't great so didn't sleep too well, or maybe that was because of the ghosts.

Cannot rate the staff, this is a self service hotel, but it’s really easy, you’ll get a couple of codes the day of your stay. The hotel is right in the heart of the shambles, as a tourist that’s exactly the area where you want to be. The hotel is like nothing that you ever have experienced before, I can guarantee it. Without spoiling your experience I will tell you that my hard-to-please teenager was flabbergasted with the experience, he said it’s in his top 5 hotels in the world.

Wonderful stay. Fabulous teaming of room. Will definitely be staying again soon

Great hotel and theme. Room was warm. Due to age of building air conditioning not available, fans provided however so thank you. Amazing location right next to The Shambles.

Very awesome experience! Excellent location right in the middle of everything. We would love to stay here again.