Was quite disappointed with the Coast Penticton Hotel for my boyfriend and I’s 4 night stay. Let me preface by saying we had stayed at this hotel in March for 2 nights. We had no complaints the first time around, so we figured we would book it again. First thing we noticed when we checked into our room was the lack of cleanliness of the room. There were paint splatters on the floors and on the door stoppers around the room. I opened the cupboard under the sink, and there were 4 cardboard boxes from a previous stay that had not been cleaned up. I left the cardboard on the counter to be cleaned up when the staff would come and change the garbage from the room. However, even when the garbage would be taken out, the cardboard was left on the counter.
We did not receive any new sheets for the bed during our stay We did get new towels on the second day, but none afterwards.
I understand that we went during an extremely busy time for Penticton, however basic amenities should be met, especially during a 4 nights stay, while paying $300+/night. I personally would recommend getting a different hotel in Penticton, as that what we will be doing next time we come here.