Overall Ratings & Reviews Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Great staff. Well maintained. Huge food selection/variety. Felt safe. Very clean.

The property and staff were great. Some of the amenities were hard to access or find. The ATM did not work. Nobody had change so I could tip staff. It seemed like a tactic.

Everything and everyone there was exceptional! ESPECIALLY our Butler Modesto! When we arrived to the Resort we found out that The name of the property had been changed to Dreams Cap Cana… which was fine, then we found out we had been UPGRADED to Preferred Guests that was the icing on our Anniversary CAKE! EVERYTHING from there was TOP TIER! This was the BEST Anniversary vacation to date! The Staff was EVERYTHING to ask for during your vacation. We have NOT 1 thing bad to say about Dreams Cap Cana! We hope to visit again soon in the near future and will request Modesto as out Butler again 20 out of 10!!!

Dreams Cap Cana More like a 3*, definitely not 4 or 5. My observations: Staff - Servers and bartenders very nice, however you will be constantly solicited by staff aggressively selling excursions, upgraded food and alcohol, spa services, and vacation club. While sitting by the pool, we were approached by someone every 30 mins which got quite annoying after the first day. You will also be offered a resort credit to sit through a vacation club presentation. Don’t fall for it! Our room also had concierge service, but I really don’t know what their function is, as no reservations are required for dining. Rooms - Our room was basic, but had a nice ocean-view balcony and an upscale bathroom with soaker tub and rain shower. All sounds great except that tub and shower were exposed to the rest of the room which could make getting washed a little awkward depending on who you are sharing a room with. You will have zero privacy. At least the toilet was in a separate water closet. If your room is in the same building as the main bar as ours was, be prepared to not get to sleep until after midnight as the nightly entertainment is outside in front of the bar. Entertainment starts at 8pm and moves inside to the sports bar/night club around midnight. Food - Food was just ok, more like 3 star than 5. Buffet had lots of options so we always ate well, especially at breakfast. Other restaurants were hit and miss. Entertainment - Typical resort singing/dancing, ok but nothing memorable.

It was an amazing experience! The safe was so friendly and helpful! I definitely will go back.

Review of Dreams Cana Resort (March 6 - March 10) I recently had the pleasure of staying at Dreams Cana Resort from March 6 to March 10, and overall, it was a beautiful experience. Upon arrival, the resort welcomed us with open arms, creating an inviting atmosphere that set the tone for our stay. The food was undoubtedly one of the highlights of our trip. Every meal was delicious, offering a variety of options that catered to different tastes. I truly appreciated the quality of the dining experience, which contributed to the overall enjoyment of our visit. What stood out the most was the staff. Every employee we encountered was respectful, friendly, and genuinely eager to ensure we had an outstanding stay. Their warm hospitality made us feel right at home. However, I must mention that the entertainment aspect of the resort left something to be desired. The entertainment options were not very engaging, and I noticed that the clientele skewed towards an older demographic. The nightclub often felt empty, and the sports bar rarely had patrons, which was a bit disheartening. If you're looking for lively nightlife or dynamic entertainment, this might not be the place for you. That said, if your goal is relaxation, Dreams Cana Resort is perfect. The serene environment is ideal for unwinding and enjoying some peace and quiet. Overall, I would give my stay a solid five stars. The stunning resort, delicious food, and exceptional staff made for a memorable getaway.

We enjoyed ourselves immensely, 1 set back was when my granddaughter got locked in the bathroom stall down a long hallway where there was no bodies around to help her(thank god for a cell ph) other than that we had a great time.

No beach, and or beach activities. Constant construction on the beach was noisy as well.

The food was the best out of anywhere i've ever been. Everything was always so good. The service was also amazing and the staff there are so outgoing. Juan was mine and my groups personal butler and he was amazing.

Amazing staff! Amazing service! Amazing food! We will definitely be back.

Property was good. Modesto was an excellent host. The food was subpar. We had to leave the resort each day to get a good meal. Truthfully the food being terrible is our only complaint.

My wife and I recently had the pleasure of staying at Dreams Cap Cana Resort, and I can confidently say it was an outstanding experience.The staff went above and beyond to ensure our stay was nothing short of perfect, and their hospitality truly made all the difference. A special mention must go to Victor and Yoenfry, two exceptional staff members who made our time at the Preferred Pool unforgettable. Their attentiveness, dedication, and personal touch were remarkable, as they consistently went out of their way to ensure we felt comfortable and well taken care of throughout our stay. Their service was truly top-notch, and they undoubtedly played a key role in making our vacation so enjoyable. Dreams Cap Cana is lucky to have such outstanding team members, and I hope they are recognized for their incredible efforts. They certainly deserve more than just five stars! While the beach at the resort is currently a bit rocky, the management is actively working to improve it by breaking up the rocks and making the area more usable. I’m confident the beach will be just as beautiful as the rest of the property, making for an even more perfect vacation destination. Overall, I would highly recommend Dreams Cap Cana Resort to anyone looking for a relaxing, luxurious getaway with top-tier service. Whether you’re enjoying the pool, dining at the restaurants, or relaxing in your room, the staff and the property itself ensure a wonderful experience.

Vale la pena pagar, es buen hotel.

Victor and his co-workers were amazing at the preferred pool area. Very attentive and super friendly.

Food was good Beach was under construction

We were treated like VIP’s the whole time. We were celebrating my birthday and our anniversary. Our butler Jorge was very helpful and kind. All of the staff were great. A wonderful experience

We booked this as Margaritaville and we were looking forward to having things like bathrobes & a margarita maker in the room. We did not get any of these things. We did though enjoy our butler, Jorge. He was super helpful. Making dinner reservations for us everyday. Setting up coffee delivery for us every morning. Also, the biggest downfall was no beach. I see they are in the process of making a beach. One other thing i would like to note that we heard many people also talk about is the lighting in the bathroom. It was so dark-This is an issue.

Staff and service was excellent, especially Eramy from the beginning of our stay he has always been there for us and provided excellent activities ideas to do in our days of staying here. He helped us book reservations for restaurants and also we had to switch our room because we did not have good view of the beach and lucky Eramy was there to support our needs to receive the best view of the beach from our room. Eramy is very friendly and interactive individual. Personally he treats us like we are his family and never disappoints our stay because of his commitment to providing guests with the best stay at Punta Cana.I definitely would like to come back to this hotel because of the service Eramy has provided and what the hotel has offered us at our stay. About the hotel, It’s very close to the beach and pool. Restaurants and bars were very close by and entertainment was unique. I would prefer to go in the beach water but it was difficult reaching the water.

Staff was amazing, swimming pool was also very nice only cons were the beach was almost un useable and the food got boring pretty quick

When we booked this property, it was called Margaritaville. When we got there it was Dreams Cap Cana.We had a wonderful time. The service & food were great. I would recommend.