Sultan Palace Kikambala

Explore Sultan Palace Kikambala
6.4
Pleasant
From 12 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

6.0

Traveler Reviews Sultan Palace Kikambala

Number of reviews per page
20
40
Top reviews
Amina
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The first time we got there we have got a different place which we didnt book! the next morning we asked for our original booking. The lady took us to a different place which had alot of mold and filth with alot of insects and cockroaches running around and we also seen a centipede in the unit! which was disgusting and we have tried to answer the Host and she kept declining our calls and being very disrespectful! and didnt want to help us and wasnt being professional. we had to leave the place and had to go to our other booking 2 bedroom and share a room between 2 families which was not comfortable! at All. we spent a whole week which was wasted and we werent eligible for a refund. Ill never come back to visit this horrid place! I do not recommend this place to anyone to book this place! The host is the worst host Ive ever encountered or experienced ever in my life.
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Stanley
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐
Mary
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The customer service is HORRIBLE. My experience was terrible. The property uses Expedia for marketing purposes, once they get clients on Expedia, calls them and asks them to cancel the booking since the property only takes direct clients only. So they allowed us in but at midnight, they came and forced us out . That was the worst experience ever
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Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful location. I will be back for sure.
Purity Mwaura
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was perfect! Will definitely keep returning!
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Number of reviews per page
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