There is no ramp or assistance to enter or exit the building, rooms. There are several fire doors and stairs to get to the room. I called the front desk in the morning to receive assistance with my bags, no one answered. I waited a few minutes, called again and still no answer. I made my way down through all the doors and stairs to the lift into the lobby. The woman at the front desk had her head down on her arms sleeping. She did not acknowledge me. I made my way outside, again none of the doors have handicap accessibility and left. I will not be back.