MaxOneHotels.com @Jayapura

Explore MaxOneHotels.com @Jayapura
9.1
Exceptional
From 667 reviews
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Cleanliness

8.9

Room Comfort

8.9

Meal

8.9

Location

9.2

Service and Facilites

8.8

People often mention about MaxOneHotels.com @Jayapura
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Distance to City Center (99)
Bedroom (99)
Staff Friendliness (94)
Ambiance (93)
Room Space (85)
Accessibility (82)
Bathroom (81)
Hotel Area (74)
Surroundings (68)
Taste (65)
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Traveler Reviews MaxOneHotels.com @Jayapura

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Customer reviews
A***a
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10.0
/10
Reviewed 6 day(s) ago
My favorite hotel, pocket friendly, good service.
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Accommodation's Reply
06 Oct 2026
Wow, thank you so much! We are so happy that our hotel is your favorite! We hope to always be able to provide you with the best service and reasonable prices. Thank you for trusting us, and we hope to see you again soon.
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C***A
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9.4
/10
Reviewed 1 week(s) ago
You can see the view of Jayapura from the top floor.
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Accommodation's Reply
01 Oct 2026
Thank you so much! We are delighted that you enjoyed the view of Jayapura from the top floor of our hotel. This is one of the privileges our guests receive. We hope your next visit will be just as impressive.
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Laurentius D. R.
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10.0
/10
Reviewed 3 week(s) ago
Highly recommended hotel to stay.
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Accommodation's Reply
01 Oct 2026
Thank you so much for your recommendation! We are deeply grateful for your trust in our company. Customer satisfaction is our greatest joy. We hope to welcome you again next time.
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T***s
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 week(s) ago
My massage oil disappeared when I moved rooms, and then my hat disappeared.
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Accommodation's Reply
22 Aug 2026
Thank you for your review. We are extremely sorry and regret to learn that you lost belongings during a room transfer. This incident is entirely beyond our service standards. Our team is investigating and will keep you updated as soon as possible. We promise to be more stringent in handling guests' belongings in the future to prevent such incidents from happening again.
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Dwi N.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰🫰
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Dwi P.
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The staff are all very friendly and quick to respond.
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Accommodation's Reply
24 Aug 2026
Thank you for taking the time to share your experience. Providing excellent and courteous service to all our guests is our top priority. We will pass on our gratitude to all our staff as an added encouragement. We hope to welcome you back again!
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Warni
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Please maintain cleanliness even more. Please prioritize the cleanliness of your sheets and pillowcases, especially for those of us who have come from far away and are looking for a comfortable place to rest.
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Accommodation's Reply
03 Aug 2026
Thank you for your review! We apologize if we were unable to meet your expectations regarding this matter. We have immediately informed our entire housekeeping team to intensify inspections and prioritize the cleanliness of the beds. We hope you will return to stay at our hotel in the future. We look forward to welcoming you back and providing you with even better service and cleanliness than you expected. Thank you again for taking the time to inform us.
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Irham F.
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Business
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10.0
/10
Reviewed 11 week(s) ago
Tried it for a day, and it was great. So I stayed another 14 days.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Wow, thank you so much! We are delighted to hear that you enjoyed your stay and decided to extend it by two weeks. Your trust is very valuable to us. We hope you have a wonderful time staying with us and look forward to serving you again!
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I***A
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Leisure
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9.7
/10
Reviewed 13 week(s) ago
Comfortable hotel and good service.
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Accommodation's Reply
13 Jul 2026
"Thank you so much for your review! We are delighted that you felt comfortable and satisfied with our service. Guest satisfaction is our top priority. We hope you will return to stay at our hotel again in the future."
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Stayed here for 1 week and it was very comfortable, all the staff were friendly, the room was clean and comfortable.
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Accommodation's Reply
13 Jul 2026
"Thank you so much for your review and for staying with us for a week! We are delighted that you felt comfortable and appreciated the friendliness of our staff and the cleanliness of the rooms. Guest satisfaction is our top priority. We hope to welcome you again soon."
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Norman J. M.
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8.5
/10
Reviewed 15 week(s) ago
The room is comfortable and the hotel is clean, the view from the restaurant is good.
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Accommodation's Reply
13 Jul 2026
"Thank you for sharing your wonderful experience! We are so glad you enjoyed your stay with us, and the view from our restaurant made your stay even better. See you next time!"
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Norman J. M.
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8.5
/10
Reviewed 15 week(s) ago
The room is comfortable and the hotel is clean, the view from the restaurant is good.
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Accommodation's Reply
13 Jul 2026
"Thank you for sharing your wonderful experience! We are so glad you enjoyed your stay with us, and the view from our restaurant made your stay even better. See you next time!"
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Norman J. M.
icon-Business
Business
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8.5
/10
Reviewed 15 week(s) ago
The room is comfortable and the hotel is clean, the view from the restaurant is good.
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Accommodation's Reply
13 Jul 2026
"Thank you for sharing your wonderful experience! We are so glad you enjoyed your stay with us, and the view from our restaurant made your stay even better. See you next time!"
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i***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
My 3-night stay at the Maxone Hotel was truly memorable, with the friendly staff, comfortable rooms, beautiful views, and strategic location. Thank you, Maxone Hotel Jayapura. 🙏☺
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Accommodation's Reply
07 Jun 2026
Thank you so much for sharing your wonderful experience with us! We are delighted that you felt comfortable, were satisfied with our services, and enjoyed the beautiful views during your stay. We will continue to maintain the highest standards of service for our guests. See you again at Hotel Maxone! 😁
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J***y
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8.5
/10
Reviewed 19 week(s) ago
It's sufficient for a hotel of this class. Perhaps the check-in service could be a little faster.
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Accommodation's Reply
02 Jun 2026
Thank you for your review! We have immediately provided specific instructions to our team to make the check-in process even faster and more efficient. We are committed to improving this for the convenience of all our guests again. We apologize for any inconvenience caused. We hope to welcome you again and provide you with an even more satisfactory service in the future.
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Wati S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff is very friendly. The sea view is beautiful.
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Accommodation's Reply
27 May 2026
Thank you so much for your wonderful review! We hope to welcome you again next time. We also have many special promotions available, so please take advantage of them!
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FONNY M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Maxone Hotel is the first choice for long weekends 🙏 Maxone is always the best 👍😘
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Accommodation's Reply
20 Apr 2026
Thank you for your feedback, madam. We hope to welcome you back to Maxone Hotel Jayapura again, madam. 😇
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FONNY M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
My favorite hotel 🙏 from check-in to check-out 👍 got the best service
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Accommodation's Reply
24 Apr 2026
Thank you, madam. 😇 We hope to welcome you back to Maxone Hotel Jayapura again, madam. 😇🙏
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FONNY M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Happy to get excellent service every time I stay at Hotel Maxone 🙏😘 Improve the best service and facilities... Always be successful Hotel Maxone 💐
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Accommodation's Reply
20 Apr 2026
Thank you for your feedback. We hope to welcome you back to Maxone Hotel Jayapura again. 😇
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Erna N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
All the staff are very friendly and helpful. They also respond quickly to any complaints. The views are also breathtaking.
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Accommodation's Reply
09 Apr 2026
Thank you so much for your valuable feedback! We are delighted to hear that you were satisfied with our service. We hope to welcome you again next time. We also have many promotions available, please take advantage of them!
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Number of reviews per page
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