It turns out, if you order an apartment directly with travelio, it's very annoying, the check-in process is complicated, you have to install the travelio application, many of the apartments are not suitable for rent, the beds are broken, dirty. Moreover, the one in Vanya Park is not worth renting. So for friends reading this, don't rent an apartment via travelio. Not a recommendation, the handling of complaints is very bad.