Great location very close to the cathedral. Comfortable and had all the cooking equipment we could need. Great shower. The air con was a bit fiddly to use but worked well. Some downsides: there was a washing machine but no detergent, it is listed as having a tumble drier but it does not (only an ineffective drying setting on the washing machine), there were only three clothes hangers, and the pillows were very small and flat.

Great central location. Lovely apartment of a good size with all the amenities one needs. Slight negative… there was a foul smell from the drains in the bathroom and the a/c was not very easy to use. Plus they have very unfriendly polices of charging extra for early check-in even by a couple of hours and also charge for storing bags and that too in a different location.

The Granada Cathedral is right in front of the accommodation, and there are plenty of restaurants (especially seafood ones!) and shopping centers nearby, making it so much fun to explore. Major sites like the Alhambra and Albaicín are all within walking distance, even for catching the minibus. The staff kept in touch throughout the process, making check-in a breeze, and I received my deposit back immediately after the trip. One of the highlights was the rooftop terrace, where I enjoyed a relaxing cup of coffee with a stunning view of the Cathedral. It was a truly wonderful stay.

The apartment itself was exceptional — spotless, very new, warm, and beautifully designed. Everything felt thoughtfully prepared and easy to use, from the kitchen and washing machine to the bathroom and dining area. It genuinely felt like a home, not just a place to stay. But above all, it was the staff that made the biggest difference. During our stay, my daughter became seriously ill and we had to take her to the emergency room. We were physically and emotionally exhausted, and the team responded with incredible empathy and efficiency. They extended our check-out time, helped us move to another available apartment in a different building, and did everything they could to support us. Their timely responses, understanding, and willingness to help gave us enormous comfort during a very difficult moment. Having a fully equipped kitchen also allowed us to prepare simple food for my daughter, which made a huge difference in her recovery. This level of care and humanity is rare, and we are deeply grateful.

Great location. Spacious; Helpful service with queries.

Clean and modern, with an excellent central location and easy access. But the experience is very impersonal—everything is automated, no human touch. The listing mentions luggage storage, but in reality this service isn’t provided, and even a simple late check-out wasn’t possible. Works fine as a base, but don’t expect extras or flexibility.

The hotel is located in the center, easily accessible to points of interest. The staff were kind and responsive. I will definitely come again if I visit Granada next time.

Great location! Communication with staff was very good...and they're available 24/7. Kitchen had everything we needed. And it was very quiet for being centrally located.

Great location. A little hard to find. Would be nice if it had sign that sticks out like sister property. No one on site but very responsive to texts. Loved having coffee available. Would be nice to have washer/dryer instructions available in English along with so washer soap.

Walking distance to everything! Very safe and comfortable. Loved everything will definitely stay at their properties .

The hotel is very nice and in a great location. BUT - the registration process is horribly designed. There are multiple steps and multiple locations and they don't tell you up front that you are going to have to go to one location first and their online system is totally too complicated and again, doesn't provide instructions for how it is going to happen. It took us over an hour to check in at the hotel location after we spend at least an hour doing their online registration. It is really unbelievable. They should hire a user interface expert to clean it up.

Great location right in the downtown shopping/dining area. Spacious apartment with kitchen, living room, large bathroom and bedroom. Staff was very helpful, right around the corner at the primary hotel.

Beautiful spot, would definitely come back! Strongly recommended. Very well located. Only one comment, don't expect good wifi signal.

Fantastic! Close to major attractions. Nice seafood restaurant just next door. Helpful virtual staff via whatsapp.

Very nice clean hotel.

After the minor hiccup at check in everything was wonderful. We had room 1A and it was spacious well appointed and looked out onto the city streets. 2bed 2bath well appointed space. Couldn’t be happier. Note that because it’s located in the city center it does get noisy so pack earplugs and it’s a satellite building so the lobby is a few blocks away.

Great central location!

Check in was easy. The location and views from our apartment were great and our 2 bed/2 bath apartment accommodated 3 people well. We did the breakfast, which was also good. The beds were comfortable and bathrooms were very nice. Some the furniture and decor could be improved.

Fabulous stay, amazing location, beautiful apartment which was well equipped and stylish. Check in and out was smooth and the reception staff at the nearby hotel were very helpful.

We arrived early which caused a little confusion because we were staying in an offsite property but the staff was very helpful and took care of everything for us. The apartment was beautiful and located perfectly for experiencing Granada on foot. WiFi was fast and everything worked perfectly.