Overall Ratings & Reviews Algara Puncak Hotel

Nice, spacious, suitable for bringing family

The room is nice and clean and the location is right on the side of the road, so you don't have to enter a narrow alley.

The place is nice, clean and comfortable, but the remotes lack batteries so you have to always swap batteries between remotes to be able to use them. Recommended for family groups.

Very strategic location on the main road. Wifi is quite good. Unfortunately, cleanliness is very lacking.

The third time was fun with friends in the 2 bedroom type. No additional charges were charged to exceed guest capacity. Good services, all requests were met. The cleanliness was further improved, especially on the floor & dining table.

Mantep banget dah hotelnya, kaga bakal nyesel dengan harga di bawah sejuta, udah dapet hotel mantep begini.

Negative: 1. Kartu akses ga dapet, harus hub cleaning service. Kita minta refund baru di kasi master akses. 2. Karena mepet jalan raya, bising kendaraan lewat sana sini. 3. Pelayanannya tidak prefesional, bukan level hotel bintang. 4. Ac dingin baru malam hari (ukuran ac (PK) tidak sesuai ukuran kamar jadi dinginnya lama) Positif: 1. Kamar bersih. 2. Kamar luas. 3. Dekat taman safari. 4. Model apartemen.

Kali kedua menginap ditipe 2 bedroom, cocok buat ramean bersama teman-teman / keluarga. Saran saya untuk rooftop disumberdayakan menjadi Cafe / Resto, supaya costumer tambah betah, bisa ngopi / makan sembari menikmati view yang sangat bagus.

The stools in the mini bar are dirty, the stove doesn't have gas, the TV can't broadcast local broadcasts, don't really stay here.

Comfortable, nice and clean, fun for the family.

We stayed on Saturday (1N), when we checked in we were informed that the wifi and TV were being repaired because yesterday we went to the reception info reception, the information was in the process of being repaired for 1/2 hour, but until I checked out at 10 o'clock the wifi and TV were still We couldn't do it yet, to make matters worse the lift was also dead so we had to go down the stairs to the 3rd floor carrying things. Sorry, that's a mess. I won't go to this hotel again, even if next time there are no other hotels, only this hotel is available, I'd better turn back home.

Clean. The apartment model is suitable for a family staycation. Next time I go to Puncak, I want to come here again.

Perdana staycation dengan teman teman di hotel berkonsep apartemen dengan tipe 2 bedrooms di 'kampung arab'. Hehe. Plus: bisa early check in di jam 13.00, room sangat luas & nyaman, smart TV, wifi lumayan, smoking room, service / pelayanan bagus. Minus: deposit Rp. 200.000 atau jaminan KTP, room sudah dibersihkan tapi masih banyak kekurangan; lantai berminyak. Tissue habis. Sampah ketinggalan untuk dibersihkan, tidak ada gantungan baju/celana di kamar mandi, tidak ada jemuran handuk, tidak ada AC di living room, tidak ada sarapan dengan harga room yang lumayan. Tapi selebihnya cukup menyenangkan, terima kasih.

Pelayanan sangat ramah, fasilitas cukup baik

Nyobain nginep di sini, ternyata pas masuk kamar, wah keren! Hotel rasa apartemen, fasilitas lengkap. Kita juga bisa masak di sini, di sediakan peralatan dapur juga, bisa nyimpen es di kulkas, bener-bener lengkap. Minusnya waktu masuk, handuk belum ada, saya kira memang tidak diberikan fasilitas handuk ternyata lagi di laundry karena memang saking penuhnya kamar dari kemaren. Saya tau pun dari tetangga yang menginap di sini, akhirnya saya minta handuk kepada petugas, petugas pun sigap buat ngambilin handuk yang saya minta, saran saya harusnya pihak hotel memberi tahu bahwa handuk sedang di laundry atau setelah handuk beres di laundry di antarkan ke kamar satu persatu jadi kita sebagai customer tidak perlu repot-repot meminta kepada petugas karena itu adalah fasilitas yang diberikan hotel. Dan lantai kamar menurut saya lengket, entah karena pengunjung sebelumnya atau memang kurang bersih mengepelnya, itu aja sih. Selebihnya sangat worth it lah dengan harga & fasilitas yang diberikan.

It was very disappointing that the receptionist service did not provide a solution or apologize, instead lying and making excuses for selecting the application. Many times I ordered in the application it was never like this, it didn't match the note that was written and instead of providing a solution instead it blamed the other party, very unprofessional, and don't because we have already been paid we have to just accept it and as far as I know customers must be served well . I think it's worse than other than the room which was still dirty and the floor was greasy which made us have to re-clean it.

Hotel dengan konsep apartemen. Ada ruang tamu yang cukup luas. Lokasi berada di samping jalan puncak

The place is new just 2 months opened. For owners please take quality control of finishing interiors. Some interiors are found that have peeled off and are not well installed. The staff is polite but need more training about hotel hospitality. Cleanliness needs more attention. The floor of the room when it first entered was greasy so we re-cleaned it. Always try to be the best on services industry.