Cove Griya Elite

Explore Cove Griya Elite
8.6
Very Good
From 60 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.4

People often mention about Cove Griya Elite
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Ambiance (3)
Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Accessibility (1)
Family Friendly (1)
Wifi (1)
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Traveler Reviews Cove Griya Elite

Number of reviews per page
20
40
Customer reviews
V***s
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 4 week(s) ago
The AC wasn't cooling, and I'd moved rooms, but it was the same. A total of three rooms had AC that wasn't cooling. The rooms weren't very clean, with pubic hair still in the bathroom. The drinking water also had debris like cobwebs. The mattress also sank.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 9 week(s) ago
Well, hopefully the staff can be friendlier. When I went there, the staff didn't offer to carry my things; I had to ask first, and they didn't even reprimand me. The room smelled of cigarettes, the blankets looked like they hadn't been changed and were dirty, and the towels were dirty. I asked for a new blanket, but I was offered a room change and had to carry my own things, even though they were on a different floor and up the stairs. Hopefully, they can fix this.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
We are deeply sorry about your unpleasant experience at Cove Griya Elite. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team if there's anything we can assist you with. Have a great day!
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C***i
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Was a nice stay but it’ll be great if they take care of the cleanliness of the bathroom and balcony. The bathroom was smelly when I arrived and there were water stains on the floor, the floor also kinda slippery. The balcony looks like it hasn’t been cleaned thoroughly. Other than that, the room was comfy and pretty wide. They also have two tables that can be used to eat your food or work.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Overall, it's okay... the location is strategic, but it's tucked away and there are no street lights at night... For your information, if you want to stay here, there are rats in the plasterboard ceiling, and the bathroom smells like rat urine, so you have to always turn on the exhaust.
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 37 week(s) ago
The hotel staff isn't very responsive to arriving guests; I waited too long for confirmation yesterday. The air conditioning in the room wasn't cold enough, and there weren't any tissues.
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
The service is very poor, the rooms are very dirty and the cleanliness is also lacking.
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D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 50 week(s) ago
The place is not so visible, because the position is behind another building. Room cleanliness is OK, the exhaust fans are noisy, amenities do not provide tissue at all, the presence of staff is very unhelpful.
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3 people find it helpful
Yvonne R. K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
The place was fine. The staff were there when we checked in, but we could not find them to check out. The sheets were quite stained, but otherwise it was pretty clean. It was fine for the price.
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D***i
icon-origin-TRAVELOKA
8.0
/10
Reviewed 63 week(s) ago
The AC isn't cold, the guard even told me to lower the AC cover manually. It's hilarious. It was really hot last night and the AC wasn't cold in room 202. Please fix the AC first.
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4 people find it helpful
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 66 week(s) ago
Comfortable, friendly, clean, nice view, quiet
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2 people find it helpful
I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 66 week(s) ago
The best and very comfortable and friendly. Next time I will stay here again.
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3 people find it helpful
I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The most comfortable view is also good
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2 people find it helpful
c***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The room smells good, the location is also ok
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 67 week(s) ago
when checking in, entering the room, the floor of the room was a bit sticky and there was a lot of hair scattered around, probably because when mopping, too much floor cleaner was used and not swept first or after mopping, it was swept so the hair of the previous occupants was still scattered around because it was only mopped but not swept and the bathroom could have been cleaned more for the toilet and the floor, there was a lot of hair for the sheets, pillow cases and towels, it was not clear whether they had been changed or not, they were very dirty and smelled a bit of hair oil, maybe the sheets, pillow cases and towels could have been changed because honestly, the previous elite cove was not this dirty and every time I returned I always stayed here and at 23.00 when I wanted to complain that the TV remote could not be used, the FO was no longer there 😔😔
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1 people find it helpful
Shion
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
So far, this place is incredible
2 people find it helpful
I Komang S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 70 week(s) ago
Good location and very strategic and comfortable
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1 people find it helpful
Nana b.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 73 week(s) ago
friendly staff....a few stains on the blanket, bedsheet and pillowcase...but for a night/two night stay it's not a problem... the AC is cold, the room is comfortable, the water and toilet are smooth, the wifi is fast, there is a smart TV.... enough for a short stay... oh yeah, getting a room with a balcony view makes it even better
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2 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 74 week(s) ago
Parking is a bit difficult and the alley is narrow so when entering, you have to reverse when exiting. Hot water is not hot. No tissues provided.
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2 people find it helpful
W***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 76 week(s) ago
The room was okay, but the bathroom was really dirty. The room was not cleaned, towels were not changed, drinking water was also not refilled even though we stayed for 2 nights. The location is a bit hidden.
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2 people find it helpful
Andy s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
The room is large and comfortable, entering it is comfortable and not noisy.
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2 people find it helpful
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