Overall Ratings & Reviews Avatel Jelutong (Formerly known as Atta Hotel)

Booked for my brother. All good

The staff is okay, always smiling, everything else is ok, except the air conditioning in our room no. 301 is not cool enough.. I hope the hotel will fix it soon..

In the website state that already allocate customer parking but in the reality it is not. Secondly, the air conditioner not functioning at all. Thirdly, the bedsheets dirt (have blood stain).

Positive: 1, cleanliness. Room was super clean. 2, staff. Staff were amazingly friendly and helpful. Negative: 1, no complementary water or coffee sachets. 2, towels were in terrible condition we couldn't use them. This app should have 5 rating choices instead of 4: very bad, bad, neutral, good, very good. For the lack of neutral I chose bad because if I wasn't staying there for only 1 night I would have changed hotels. Photos of towel attached.