Good clean room, I was in a single room, ideal for one night. Very quiet location but walling distance to town and restaurants.

Great location and a comfortable stay for our family. Only suggestions for improvement are lamps near the bed and warmer lighting in the rooms for those of us with sensory sensitivities. Gracias!

El código de acceso se recibió por whatsapp como indicado por el hotel. La habitación estaba limpia, de buen espacio, la cama confortable. Dejaron una botella de agua y gominolas. De noche, el vecindario es un poco oscuro pero seguro. Se llega caminando rápidamente a plaza españa y a varios puntos turísticos como el puente romano y el templo de diana

Lovely room, pleasant stay

Was not sent the check-in code. Check in is at 2:00. Their website says staff are there until 2:00. The code to get into the building was not sent 24 hours prior as it was supposed to be, so I spent 40 minutes on the phone with Expedia to get a code. This cost me $40. The room itself was spacious, clean and nice. Be sure you get your check-in code before trying to check in because there is no on there to help you if you don't have one.

As a family we have enjoyed the contemporary design of the spacious room and the detailed bathroom. Thank you

Check in was very well organized. The location was ideal. The room was simple and clean. The room was accessible so it was a walk in shower which was fine except that water splashed everywhere while showering. That normally wouldn’t be a problem but it was very slippery getting out. Also we visited in the summer and would have greatly appreciated a small fridge to keep cool water available. I would still recommend.

Very clean, modern and comfortable spaces. If you ask, they can store your luggage which was very helpful to me during my stay.

Hotel is clean and the people working there are excellent.

Pretty room, good online service, but check in process has room to improve. I suppose I would receive email with check in instruction before I arrive but I didn't receive it until early next morning. So I had to call them to get access code. Luckily for me, the main entrance was not shut when I arrived - I didn't know it's supposed to be closed at the time, so I could call in yhe lobby. Otherwise I had to call on the street in over 100F hot day without any shade. They responded my request to book a cab on the morning I check out pretty quickly, so I take it as isolated issue. One funny thing is there's no desk or table or what so ever to put things on, so I had to put all my luggages and bags on floor and it wasn't convenient. I hope they consider to put in some sort of desk/table in the room. It's abit off from the main attractions but within walking distance. Overall, it's nice place to stay in Merida.

New construction SPA like

Everything you need for a short stay in Mérida. Nicely decorated. Great taste.

Fantastic family room for an overnight stop in Merida. Modern, clean and bright. Great communication from the team throughout. Recommended!

Acceso mediante códigos pin. No hay personal para recibir a los huéspedes. Hay buen aparcamiento por la zona. Camas y habitación limpias y de calidad aceptable. Baño moderno pero poco práctico.

La habitación genial

Quarto

El alojamiento era muy bonito y decorado con gusto. La habitación era estupenda aunque la cama doble un poco pequeña para mí. La próxima vez, pediré camas individuales y listo. Buen detalle del alojamiento el de dejar botellitas de agua en la habitación.

Habitación y cama muy pequeñas.

Todo estuvo excelente!

Espectacular y estupendo servicio, totalmente recomendable. Muy buena ubicación